Creality Cloud Plugin Installing Errors

I always get these Errors when i try to install it and when I try to fix it i get other messages and i dont know what to do

Please attach a systeminfo bundle to your next post.

octoprint-systeminfo-20250530173612.zip (77.7 KB)

The issue is related to all these missing dependencies of the plugin that are not specified here.

2025-05-30 16:31:14,010 ! octoprint-crealitycloud-with-video 1.1.6 requires aiortc==1.5.0, which is not installed.
2025-05-30 16:31:14,010 ! octoprint-crealitycloud-with-video 1.1.6 requires aliyun-python-sdk-vod==2.16.4, which is not installed.
2025-05-30 16:31:14,010 ! octoprint-crealitycloud-with-video 1.1.6 requires av==10.0.0, which is not installed.
2025-05-30 16:31:14,010 ! octoprint-crealitycloud-with-video 1.1.6 requires ffmpy==0.3.1, which is not installed.
2025-05-30 16:31:14,011 ! octoprint-crealitycloud-with-video 1.1.6 requires oss2, which is not installed.
2025-05-30 16:31:14,011 ! octoprint-crealitycloud-with-video 1.1.6 requires voduploadsdk==1.0.2, which is not installed.

to resolve you might be able to SSH to the pi and run these commands to resolve.

/opt/octopi/oprint/bin/pip install aiortc==1.5.0
/opt/octopi/oprint/bin/pip install aliyun-python-sdk-vod==2.16.4
/opt/octopi/oprint/bin/pip install av==10.0.0
/opt/octopi/oprint/bin/pip install ffmpy==0.3.1
/opt/octopi/oprint/bin/pip install oss2
/opt/octopi/oprint/bin/pip install voduploadsdk==1.0.2

but there's no guarantee that this will work. I suspect the issue might be the newer Python version (3.11) that is in OctoPi 1.1.0 that you are facing and those python modules may not be compatible, etc.

I suggest you open an issue with Creality: https://github.com/crealitycloud/OctoPrint-CrealityCloud/issues?q=sort%3Aupdated-desc+is%3Aissue+is%3Aopen

Apologies, that's a different repo that you are attempting to install from. Issue tracker for that one can be found here: https://github.com/crealitycloud/OctoPrint-CrealityCloud-With-Video/issues?q=sort%3Aupdated-desc+is%3Aissue+is%3Aopen

and it actually looks like they do have the plugin_requires setup properly, but again, probably a Python 3.11 incompatibility issue.

Quick check seems to coincide with that assumption. For example...

https://www.piwheels.org/project/ffmpy/

Notice only buids for python 3.11 on versions 0.3.2+ (plugin is asking for 0.3.1).

THANK YOU I installed the 0.3.1 software and now it works