Hello all, I hope you're doing well!
I recently tried to install the reality cloud plugins to my OctoPrint Server. It downloaded successfully, however, the plugin does not appear anywhere. I tried restarting it several times and I even tried to reinstall it with no luck.
I hope you all could be of assistance 
Can you please share the systeminfo bundle in your next post?
Try to ssh into your pi and run
~/oprint/bin/pip install aliyun-iot-linkkit
if you need help with the ssh connection read this guide
username: pi
password: raspberry
This worked, thank you so much<3
opened ticket on their repo.
Hello, I am facing a similar issue while trying to update plugging. I keep updating and it tells me to update successfully, but when I reboot, I am greeted with another request to update. Could you be of assistance?
Here's my system info:
octoprint-systeminfo-20220424170329.zip (279.5 KB)
That's completely Creality's fault, since they released a new update without changing the version number.
Go and complain directly on their repository for issues with the plugin:
We have dealt with far too many issues from that company on their software, I would refuse to touch it if I were you.
Thanks so much for the clarification
The proposed solution was not working for me. After browsing through the logs, I noticed aiortc was missing.
aiortc was not installed in my situation.
After the following command in a ssh session the Crealitycloud Plugin appeared (after a reboot of the raspberry pi ofcourse.
pip install aiortc
maybe a little bit late here but i just installed octoprint, everything works but now i wanted to download the creality cloud plugin but in the last step it says copy the Key file to the creality cloud plugin, but the plugin doesn't show up under the plugins section, i did the ~/oprint/bin/pip install aliyun-iot-linkkit comand and it downloaded it but even after a restart it still doesnt work, pls help
ModuleNotFoundError: No module named 'aiortc'
try
/opt/octopi/oprint/bin/pip install aiortc
It didn't work because it didn't install, there's obvious errors during the process. You have to figure out which system dependencies from that list to apt install the right library and rerun the pip command.
