Hello all, I hope you're doing well!
I recently tried to install the reality cloud plugins to my OctoPrint Server. It downloaded successfully, however, the plugin does not appear anywhere. I tried restarting it several times and I even tried to reinstall it with no luck.
I hope you all could be of assistance 
Can you please share the systeminfo bundle in your next post?
Try to ssh into your pi and run
~/oprint/bin/pip install aliyun-iot-linkkit
if you need help with the ssh connection read this guide
username: pi
password: raspberry
This worked, thank you so much<3
opened ticket on their repo.
Hello, I am facing a similar issue while trying to update plugging. I keep updating and it tells me to update successfully, but when I reboot, I am greeted with another request to update. Could you be of assistance?
Here's my system info:
octoprint-systeminfo-20220424170329.zip (279.5 KB)
That's completely Creality's fault, since they released a new update without changing the version number.
Go and complain directly on their repository for issues with the plugin:
We have dealt with far too many issues from that company on their software, I would refuse to touch it if I were you.
Thanks so much for the clarification