TouchUI not showing any information (after OctoPrint install to latest version)

I started having problems with my Octoprint so I downloaded the new version and installed on a different SD card. When I try to use TouchUI I don't get any info from Octoprint. All of the fields are blank and absolutely no info is shown at all.

hey @Vernon_Gilmore I am having this same exact issue with no direction for a fix. have you resolved your issue or know of a way to get this resolved. I've been in numerous message boards, facebook, reddit, and no one seems to know how to resolve this issue.

No one has any answers?

Apparently not. But you also didn't give out much information to work with to help you. To quote the post template:

<!-- ~~~~~ Filling this out properly makes it WAY more likely to get help quickly ~~~~~ -->

**What is the problem?**

**What did you already try to solve it?**

**Logs** (`octoprint.log`, `serial.log` or output on terminal tab, browser error console ...)

**Additional information about your setup** (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ...)

In your case the browser error console might help.

Same issue here. Somebody already solved it?
I will go with the template:

What is the problem?

When I try to use TouchUI I don't get any info from Octoprint. All of the fields are blank and absolutely no info is shown at all.

What did you already try to solve it?

  • Updated OctoPi, System, Octoprint, Plugins to latest
  • Removed and installed TochUI again

Logs (octoprint.log, serial.log or output on terminal tab, browser error console ...)
JS Console:

packed_libs.js?ea9fbc9a:3819 jQuery.Deferred exception: obj[2].indexOf is not a function TypeError: obj[2].indexOf is not a function
    at http://octopi.local/static/webassets/packed_plugins.js?6ab300df:14367:32
    at Function.Nn.remove (http://octopi.local/static/webassets/packed_libs.js?ea9fbc9a:11267:432)
    at TouchUI.plugins.themify (http://octopi.local/static/webassets/packed_plugins.js?6ab300df:14366:12)
    at Function.moment.locale (http://octopi.local/static/webassets/packed_plugins.js?6ab300df:13617:36)
    at HTMLDocument.<anonymous> (http://octopi.local/static/webassets/packed_core.js?7b02d657:15385:16)
    at mightThrow (http://octopi.local/static/webassets/packed_libs.js?ea9fbc9a:3535:29)
    at process (http://octopi.local/static/webassets/packed_libs.js?ea9fbc9a:3603:12) undefined
jQuery.Deferred.exceptionHook @ packed_libs.js?ea9fbc9a:3819
process @ packed_libs.js?ea9fbc9a:3607
setTimeout (async)
(anonymous) @ packed_libs.js?ea9fbc9a:3641
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
fire @ packed_libs.js?ea9fbc9a:3407
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
ready @ packed_libs.js?ea9fbc9a:3879
completed @ packed_libs.js?ea9fbc9a:3889
packed_libs.js?ea9fbc9a:3828 Uncaught TypeError: obj[2].indexOf is not a function
    at packed_plugins.js?6ab300df:14367
    at Function.Nn.remove (packed_libs.js?ea9fbc9a:11267)
    at TouchUI.plugins.themify (packed_plugins.js?6ab300df:14366)
    at Function.moment.locale (packed_plugins.js?6ab300df:13617)
    at HTMLDocument.<anonymous> (packed_core.js?7b02d657:15385)
    at mightThrow (packed_libs.js?ea9fbc9a:3535)
    at process (packed_libs.js?ea9fbc9a:3603)
(anonymous) @ packed_plugins.js?6ab300df:14367
Nn.remove @ packed_libs.js?ea9fbc9a:11267
TouchUI.plugins.themify @ packed_plugins.js?6ab300df:14366
moment.locale @ packed_plugins.js?6ab300df:13617
(anonymous) @ packed_core.js?7b02d657:15385
mightThrow @ packed_libs.js?ea9fbc9a:3535
process @ packed_libs.js?ea9fbc9a:3603
setTimeout (async)
jQuery.readyException @ packed_libs.js?ea9fbc9a:3827
(anonymous) @ packed_libs.js?ea9fbc9a:3847
mightThrow @ packed_libs.js?ea9fbc9a:3535
process @ packed_libs.js?ea9fbc9a:3603
setTimeout (async)
(anonymous) @ packed_libs.js?ea9fbc9a:3641
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
fire @ packed_libs.js?ea9fbc9a:3407
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
process @ packed_libs.js?ea9fbc9a:3623
setTimeout (async)
(anonymous) @ packed_libs.js?ea9fbc9a:3641
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
fire @ packed_libs.js?ea9fbc9a:3407
fire @ packed_libs.js?ea9fbc9a:3269
fireWith @ packed_libs.js?ea9fbc9a:3399
ready @ packed_libs.js?ea9fbc9a:3879
completed @ packed_libs.js?ea9fbc9a:3889

pluginmanager.log:

2019-09-21 14:52:25,825 > Building wheels for collected packages: TouchUI
2019-09-21 14:52:25,825 > Building wheel for TouchUI (setup.py): started
2019-09-21 14:52:29,524 > Building wheel for TouchUI (setup.py): finished with status 'done'
2019-09-21 14:52:29,525 > Created wheel for TouchUI: filename=TouchUI-0.3.13-cp27-none-any.whl size=164536 sha256=86b51d64baf8e67b835a1d4adf5d3cf97d0e00ca949ec75d38a5d8e0552f7e46
2019-09-21 14:52:29,525 > Stored in directory: /tmp/pip-ephem-wheel-cache-C2_8Qg/wheels/88/1a/1a/d48ec5081ea50494ed299eb963a8601978b13f366c586792b6
2019-09-21 14:52:29,525 > Successfully built TouchUI
2019-09-21 14:52:29,526 > Installing collected packages: TouchUI
2019-09-21 14:52:29,526 > Successfully installed TouchUI-0.3.13

Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ...)

OctoPrint 1.3.11 running on OctoPi 0.15.1