TouchUI plugin greyed out and pending install

Plugins
1

Problem:

Touch UI Plugin is greyed out and not installing after reboot.

What I did:

So I followed the very good guide to install octoprint on a raspberry pi 4 running rasbian and got it working fine. In the same guide is explained how to install Touch UI. I clicked on install, it said "installed successfully" or something similar but did not work. I followed all steps in the guide. After further inspection, a little switch in the plugin manager was turned off. I turned it on but the plugin still is greyed out. One icon on hover says "pending install" and the other one "restart of octoprint needed for changes to take effect". I restarted octoprint and the pi multiple times but the plugin status does not change.

I could not find any info on greyed out plugins or plugins pending instal on the forum nor in the issues of the plugin author.

Screenshot 2022-09-25 at 3.20.10 PM
Screenshot 2022-09-25 at 3.20.10 PM1444×504 53.1 KB

Any help is appreciated!

2

Could you please share the systeminfo bundle with your next post?

3

So it seems the buttons to reboot/shutdown octoprint/pi did not work properly even though a message that the command was send successfully was shown. By using sudo service octoprint restart the system actually restarted and all plugins worked fine.

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