Again with no more candidate errors

[Gilgamesh]

What is the problem?

State: Offline after error
No more candidates to test, and no working port/baudrate combination detected.

reinstalled Ocotprint

YES

None, worked only one time after reinstalled Octoprint!

browser.user_agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Safari/605.1.15
connectivity.connection_check: 1.1.1.1:53
connectivity.connection_ok: True
connectivity.enabled: True
connectivity.online: True
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: True
env.hardware.cores: 4
env.hardware.freq: 1500.0
env.hardware.ram: 3959984128
env.os.bits: 32
env.os.id: linux
env.os.platform: linux
env.plugins.pi_support.model: Raspberry Pi 4 Model B Rev 1.4
env.plugins.pi_support.octopi_version: 0.18.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 20.3.3
env.python.version: 3.7.3
env.python.virtualenv: True
octoprint.safe_mode: False
octoprint.version: 1.7.2
systeminfo.generator: zipapi

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

Last version Octoprint, Two Trees Plus, Marlin 2.0.9; safari on iMac Monterey 12.0.1; Raspberry 4,

[kantlivelong]

Lets see what happens outside of OctoPrint.

GitHub - kantlivelong/OctoPi-SystemMenu at devel

When running the command be sure to use devel and not master. See adjusted command below

bash <(curl -s -L https://github.com/kantlivelong/OctoPi-SystemMenu/raw/devel/src/menu.sh)

There is an option to help with device detection/discovery.

Tools->Pluggable Device Differ

[5ft24]

If you haven't already, tape off the +pin of the USB that goes to the printer. It appears it provides enough power to some printer boards that it leaves their USB port in an unknown state so it never responds. Powering off and on the printer sometimes clears it, but not always. If you power off the printer, disconnect the USB, power the printer on then plug in the USB does it connect?

[5ft24]

Also looks like your PIP is a few versions behind as well

[Gilgamesh]

Please, what PIP means?

[Gilgamesh]

After changing USB cable and applied you procedure the new message is :