Hello again community,
I’ve recently come up against an extremely frustrating & perplexing problem whereas I just upgraded octoprint running on a raspberry Pi in turn running a mono price ultimate maker and the result was now octoprint, on the Pi (which has a 7in lcd display), only displays a blank, white screen. I know the octoprint is running however as a remote Pc on the network is functioning fine, even showing the picture from the attached printer’s camera.
As far as what I have tried to resolve this problem, basically all I know to try is reboot, restart, reconnect power to raspberry Pi, all of which have failed to resolve the issue.
I apologize in advance as I am heavily computer illiterate & was barely able ( managed only through the use of utube tutorials) to set up octoprint on the raspberry Pi in the first place some 3 years ago. So please forgive me if I do not provide enough info or fail to understand some of your suggestions in advance.
The version I’m running of Octopu is 0.15.1
& Octoprint Vera: 1.5.1 according to the pi’s terminal.
Thank you in advance for any suggestions.
Sorry, but this is all I knew how to copy out of octoprint.
Please copy/paste the following when requesting support on the forums or when opening a new bug report:
browser.user_agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0
connectivity.connection_check : 18.104.22.168:53
connectivity.connection_ok : true
connectivity.enabled : true
connectivity.online : true
connectivity.resolution_check : octoprint.org
connectivity.resolution_ok : true
env.hardware.cores : 4
env.hardware.freq : 1400
env.hardware.ram : 918183936
env.os.bits : 32
env.os.id : linux
env.os.platform : linux2
env.plugins.pi_support.model : Raspberry Pi 3 Model B Plus Rev 1.3
env.plugins.pi_support.octopi_version : 0.15.1
env.plugins.pi_support.throttle_state : 0x80000
env.python.pip : 9.0.3
env.python.version : 2.7.13
env.python.virtualenv : true
octoprint.safe_mode : false
octoprint.version : 1.5.1
printer.firmware : Marlin Ultimaker2; Sprinter/grbl mashup for gen6
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)