You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
need to start from scratch,oyher than acc.
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible</smal
lost sd card that had setup on no backup?
You're going to have to provide a lot more detail than that if you really want help. For example, try clicking that link for Systeminfo Bundle and uploading that zip file. You'll want to enable serial logging first though to provide a full picture of the communication between OctoPrint and your printer. Additional information like what printer you have, what firmware it's running, etc. would also be beneficial.