What is the problem?
Trying to update from 1.6.0 to 1.6.1. I get the message "The update did not finish successfully. Please consult
plugin_softwareupdate_console.log for details."
What did you already try to solve it?
I tried looking through the logs but I really don't know what I'm looking at. Restarted the pi, restarted octoprint, tried running in safe mode, nothing works.
Have you tried running in safe mode?
Did running in safe mode solve the problem?
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
octoprint-systeminfo-20210619055106.zip (27.6 KB)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Octoprint 1.6.0, Ender 3 Pro, Chrome, Windows 10
Here's the only log I could find.
octoprint-logs.zip (17.1 KB)
Hmmm... Seems like you have some issues with your install generally. The update command is not producing any output, just failing, and there's a few errors that make it seem like something has gone sideways.
Try installing it using SSH, log into your Pi and execute this command:
~/oprint/bin/pip install --force-reinstall --no-cache-dir OctoPrint==1.6.1
It may take a while but that should sort some issues. If that command fails, then let us know any output you got from it.
Thank you so much for the advice. I gave that a shot, it seemed like it was going ok then I received the following:
[/quote]ERROR: Error [Errno 12] Cannot allocate memory while executing command python setup.py egg_info
ERROR: Could not install packages due to an EnvironmentError: [Errno 12] Cannot allocate memory
How much memory have you left?
You can find it at the end of the files sidebar
25.5GB left. Think thats plenty lol
@Adam_Zies-Way to check free mem execute
free -mt via SSH. You'll need to do this when the issue arises.
pi@octopi:~ $ free -mt
total used free shared buff/cache available
Mem: 874 69 605 18 199 731
Swap: 99 37 62
Total: 974 107 667
Looks OK. Was this as the issue was occurring?
No that was with everything sitting, idling as it were. I ended up writing a new image to the SD and just redoing everything. After that the update went through without a problem. I really hate doing things that way, but it worked. Thank you for all your help.