Can't connect to the printer "No serial port found"

Im trying to use OctoPi on android before i was using octoprint in windows with the same cable and nothing changing in setting and the printer connect perfectly. Now i can't connect to the printer. Already trying to change the cable, nothing change. When i plug the cable to the otg in phone. In octorpint server app i see
"Printer is connected"
USB Serial
VID 1a86 / PID 7523
CH341 serial driver
But in web interface octoprint "No serial port found"

I tried logging in over ssh and checking dmesg but I get the response “dmesg: klogctl: Function not implemented

What did you already try to solve it?

WRITE HERE

Have you tried running in safe mode?

YES

Did running in safe mode solve the problem?

NO

Systeminfo Bundle

octoprint-systeminfo-20240516194612.zip (19.6 KB)

Additional information about your setup

OctoPrint 1.10.1
Python 3.10.14
Printer is Ender 3 S1 Pro with stock firmware