Can't Log in after Octopi update

[Blind_Hog]

What is the problem?

New user, bought Pi V4B imaged Octopi 1.9.3 and it worked great (Prusa MK4). Used old webcam and that was found and worked ok but image was crap. Purchased new Arducam 8mp V2.2 but after install, was unable to find camera in Octoprint. I went back and reimaged Octopi using 1.9.3 with new camera stack. Upgrade seemed to load ok but when I try to log-in on the web (which worked fine before) I get "incorrect name/password. Tried going back to "pi" and "raspberry" but that was not accepted either.

What did you already try to solve it?

Tried using default "pi" and "raspberry" for log-in.

Have you tried running in safe mode?

No, can't log-in.

Did running in safe mode solve the problem?

WRITE HERE

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

Prusa MK4 with latest firmware, Chrome, Windows 11 home

[Charlie_Powell]

The pi/raspberry combination is no default with OctoPrint - just the OctoPi OS image, they will never let you in via the web interface. The credentials that you set up when doing the initial setup should be used there.

If you've reflashed the image, the credentials will be whatever you setup when running through the first run wizard then. If you restored from a backup, then the credentials will restore from whatever is within the backup file.

You can reset the password using the below guide:

I forgot my OctoPrint password, how can I reset it?

You'll need to do this via the command line (e.g. by SSHing into your Pi or other machine that OctoPrint is installed on - note that the password for SSHing into the Pi is not the one you use to access OctoPrint's web interface, on OctoPi it defaults to the username "pi" and password "raspberry"). OctoPrint 1.3.12+ SSH into your machine Activate the virtual environment. On OctoPi: source ~/oprint/bin/activate Run octoprint user password <user> with <user> being the name of the user for whom yo…

[Blind_Hog]

Charlie,
Thanks for taking the time to reply to my plea for help. Got the problem solved!

[Ewald_Ikemann]

@Blind_Hog

Got the problem solved!

And the issue was: ?

[Blind_Hog]

Typical case of user error. I was not editing my Octopi settings correctly when I reflashed the sd card. Once that was corrected, I'm back in business!
Thanks again for the help.
Now if I can only figure our how to get my new pi cam to be recognized................