What is the problem?
My Cetus Mk3 Printer relies on Tiertime ( China) who have the worst Customer service.
What did you already try to solve it?
Upraded control board from Mk2 to Mk3 and now the printer is sketchy at best. Contacted Customer Support weeks ago but only get scripted responses which don't help.
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible