What is the problem?
Octoprint is unable to connect to my CR-6 SE
I can see the Octopi / Octoprint on my network and connect to it. I am not able to connect to the CR-6 SE to Octoprint. I also have a webcam that is working properly.
What did you already try to solve it?
I have updated the firmware/App for Octoprint/OctoPi.
I have upgraded from 1.4.3 to 2.0.13
Based on what I am seeing and my understanding, the usb port I am connecting to on the printer will not allow a serial connection. I have tried multiple cables. I have noticed that the MicroUSB connection will power the LCD panel if the printer is powered off but would not think that is the issue. No I have not tried to isolate the +5 on the USB...
Have you tried running in safe mode?
Yes
Did running in safe mode solve the problem?
No it did not
Complete Logs
octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
When I try to connect I am getting the Following error in the browser:
State: Offline (Error: Could not write to serial port)
Syslog shows the following:
Jan 5 01:09:07 octopi kernel: [82590.950230] usb 1-1.5: new full-speed USB device number 5 using dwc_otg
Jan 5 01:09:07 octopi kernel: [82591.083322] usb 1-1.5: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.64
Jan 5 01:09:07 octopi kernel: [82591.083338] usb 1-1.5: New USB device strings: Mfr=0, Product=2, SerialNumber=0
Jan 5 01:09:07 octopi kernel: [82591.083348] usb 1-1.5: Product: USB Serial
Jan 5 01:09:07 octopi mtp-probe: checking bus 1, device 5: "/sys/devices/platform/soc/3f980000.usb/usb1/1-1/1-1.5"
Jan 5 01:09:07 octopi mtp-probe: bus: 1, device: 5 was not an MTP device
Jan 5 01:09:07 octopi kernel: [82591.164192] usbcore: registered new interface driver usbserial_generic
Jan 5 01:09:07 octopi kernel: [82591.164263] usbserial: USB Serial support registered for generic
Jan 5 01:09:07 octopi kernel: [82591.167864] usbcore: registered new interface driver ch341
Jan 5 01:09:07 octopi kernel: [82591.167952] usbserial: USB Serial support registered for ch341-uart
Jan 5 01:09:07 octopi kernel: [82591.168090] ch341 1-1.5:1.0: ch341-uart converter detected
Jan 5 01:09:07 octopi kernel: [82591.170356] usb 1-1.5: ch341-uart converter now attached to ttyUSB0
Jan 5 01:09:07 octopi mtp-probe: checking bus 1, device 5: "/sys/devices/platform/soc/3f980000.usb/usb1/1-1/1-1.5"
Jan 5 01:09:07 octopi mtp-probe: bus: 1, device: 5 was not an MTP device
Jan 5 01:10:39 octopi kernel: [82683.068303] usb 1-1.5: USB disconnect, device number 5
Jan 5 01:10:39 octopi kernel: [82683.069085] ch341-uart ttyUSB0: ch341-uart converter now disconnected from ttyUSB0
Jan 5 01:10:39 octopi kernel: [82683.069186] ch341 1-1.5:1.0: device disconnected
And the Serial log shows:
2021-01-05 15:48:46,080 - Performing autodetection with 7 port/baudrate candidates: /dev/ttyAMA0@115200, /dev/ttyAMA0@250000, /dev/ttyAMA0@230400, /dev/ttyAMA0@57600, /dev/ttyAMA0@38400, /dev/ttyAMA0@19200, /dev/ttyAMA0@9600
2021-01-05 15:48:46,082 - Trying port /dev/ttyAMA0, baudrate 115200
2021-01-05 15:48:46,087 - Connecting to port /dev/ttyAMA0, baudrate 115200
2021-01-05 15:48:46,104 - Handshake attempt #1 with timeout 2.0s
2021-01-05 15:48:47,152 - Could not write anything to the serial port in 5 tries, something appears to be wrong with the printer communication
2021-01-05 15:48:47,159 - Changing monitoring state from "Detecting serial connection" to "Offline (Error: Could not write to serial port)"
2021-01-05 15:48:47,169 - Closing down send loop
serial (5).log (1.7 KB)
octoprint.log (241.8 KB) syslog.log (151.2 KB)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Latest versions of Octoprint / Octopi
Firmware for the CR-6 SE. 2.0.1.3
MacOS 11.0. Using Chrome