When I look at the current version under settings / Software Update, this is what it shows: 0+unknown.gd79a0d20 and there is no dropdown to allow me to pick what type of updates I want.
What did you already try to solve it?
Restarted the server, booted into safe mode.
Have you tried running in safe mode?
Yes
Did running in safe mode solve the problem?
No
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
WRITE HERE
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
I'm supposed to be on RC 3 / 4, I can't remember which it is.
0+unknown.gd79a0d20 this indicates a manual install from a zip download URL from github, or possibly a git checkout (probably not). Best way to fix this would be to install from pip in the venv, but since you didn't include the system info bundle I'm not sure what that may be for you to provide the proper guidance.
After running these commands, when I load Octoprint via Browser, it tells me that 1.10.3 is ava. to install/upgrade. I allow it to do so and I am once again back to 0+unknown.gd79a0d20. Is this normal?
It's to enable printing to my Creality Ender 3 V3 SE printer, I sauppose I should uninstall / disable it as isn't working and when I ran the command line codes, at the end it give these errors:
ERROR: pip's dependency resolver does not currently take into account all the packages that are installed. This behaviour is the source of the following dependency conflicts.
octoprint-crealitycloud-with-video 1.1.1 requires aiortc, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires aliyun-python-sdk-vod==2.16.4, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires av, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires ffmpy, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires oss2, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires paho-mqtt, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires pyjwt, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires tb-mqtt-client==1.2, which is not installed.
octoprint-crealitycloud-with-video 1.1.1 requires voduploadsdk==1.0.2, which is not installed.
need an updated system info bundle relative to that. I don't understand why it would do that unless one of those other plugins are doing something weird.
weird, definitely start by uninstalling creality cloud plugin and the other ender one if you don't need them. then share you software update settings for OctoPrint. What's picked in the drop down list and what shows under the gear icon for settings.
