Da Vinci Mini W+

What is the problem?

My HP laptop will not communicate with my Da Vinci Mini W+ 3D printer.

What did you already try to solve it?

I have followed all directions. It will communicate using the XYZ software but since XYZprinting has gone out of business I have no support.

Have you tried running in safe mode?

Yes, this doesn’t work.

Did running in safe mode solve the problem?

No

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

Windows 11 of new HP Inspiration laptop.