What is the problem?
I load a print a file to Octopi local and my printer receives instructions and starts heating the bed then the extruder. Just as the extruder heats up to its temp it sends a message to octoprint to kill the print.
What did you already try to solve it?
Reloaded octoprint and updated the firmware on my ender 3
Have you tried running in safe mode?
Did running in safe mode solve the problem?
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible