What is the problem?
OctoPrint stopped responding near the end of 6+ hour print. current job blank, no errors, warning or popups. Machine just froze on top of print.
What did you already try to solve it?
PI print queue was erased, the job was missing, no way to restart where it stopped. Shutdown and unplugged PI 4b and restarted print from SD card. Then swapped to my PI 3B+ while waiting on print to finish.
serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support!)
Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible)
OctoPrint Version 1.3.12
OctoPi Version 0.17.0, running on Raspberry Pi 4 Model B Rev 1.2, heatsinks and fan on high 100%
PI is on table beside printer, 50cm USB cable ran along the outside of the frame away from PSU.
fresh install of octoprint and ran update all 2 days ago.
Ender 5 Pro (stock)
Firefox 72.0.1 (64 Bit)
Windows 10 Pro v1909 build 18363.535
Running off ethernet because I can't get the wifi to stay connected 15 feet from router, with clear line of sight. I saw that others are having the same problem. Everything is brand new little over a week old. I have been running off OCTOPI for the last 4 days.
future upgrades planned soon
adding BLTouch, EZout sensor, touch screen to PI and flashing firmware to latest version. Best source for firmware to be compatible with OctoPrint