Files - Upload Locally or creating Folders excessively long

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1

Hope this isn't a FAQ and I'm asking in the right Forum. I'm running on a RasPi, Windows and Chrome for OctoPrint web UI (with UI Customizer).

I love Octoprint, and I generally upload my GCode 'locally' to Octoprint. My habit is to leave the files there and have a suitable directory structure to find and archive everything.

It now seems to be incredibly slow, taking 15 seconds to complete 'Create folder', or complete a drag and drop (the file transfer itself seems quite quick).

The OctoPrint total storage is 14GB with 6.3GB remaining, and there would be 100-200 gcode files.

Any tips on what could be causing the delays? Is it the number of gcode files, or should I be looking at plugins including the UI Customizer?

Any other info I should be providing to help guide?

2

For questions and help requests, please use the Get Help subforum.

So there for more information is asked and with the then provided information (here is near to zero), we can help best.

So, depending on the installed plugins (like Print Time Genius), it can take a while to get ready to print, because the file has to be processed.

As said: we do not know what plugins you use.

3

Moved to Get Help.

My plugins:

image
image252×710 14.3 KB

4

Could you please upload the systeminfo bundle to your next post

5

systeminfo bundle attached.
octoprint-systeminfo-20240905063011.zip (127.1 KB)

6

have you by chance tried running OctoPrint in safe mode to see if the same issue exists?

7

Good point, I'll try that.

8

I restarted in Safe Mode and tested directory creation and file drag/drop.

Safe mode:

  • 4 seconds to create/delete directory
  • Drag & drop: approx 1 second file transfer, 4 second update

Without Safe Mode:

  • ~4 seconds to create/delete directory (SAME)
  • Drag & drop: approx 1-2 second file transfer, 5-6 second update

The above seems perfectly reasonable, and different to what I had been experiencing.

tl;dr can't reproduce after restarting, couldn't reproduce long delays in drag&drop. Will close this off.

What I learnt:

  • use Safe Mode to disable plugins to see if they change behaviour
  • POPO should always be included in fault-finding before reporting (my bad)
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