First, filament not extruding, then web camera issues, now nothing works :(

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1

What is the problem?

Initially the filament wouldn't extrude when sent from Octoprint, so I started just putting the files on a card and just monitoring from Octoprint. now the Logitech C270 HD Webcam has stopped working as well and I can't send files or monitor.

What did you already try to solve it?

Safe Mode

Have you tried running in safe mode?

Yes

Did running in safe mode solve the problem?

No

Systeminfo Bundle

Changing monitoring state from "Offline" to "Detecting serial connection"
Performing autodetection with 7 port/baudrate candidates: /dev/ttyUSB0@115200, /dev/ttyUSB0@250000, /dev/ttyUSB0@230400, /dev/ttyUSB0@57600, /dev/ttyUSB0@38400, /dev/ttyUSB0@19200, /dev/ttyUSB0@9600
Trying port /dev/ttyUSB0, baudrate 115200
Connecting to port /dev/ttyUSB0, baudrate 115200
Handshake attempt #1 with timeout 2.0s
Connected to: Serial<id=0xad3b6310, open=True>(port='/dev/ttyUSB0', baudrate=115200, bytesize=8, parity='N', stopbits=1, timeout=2.0, xonxoff=False, rtscts=False, dsrdtr=False), starting monitor
Send: N0 M110 N0*125
Handshake attempt #2 with timeout 2.0s
Send: N0 M110 N0*125
Recv: ùNþ\x00OéAà\x9bxn>\x9aI\ip|P.\x00M\x93\x88RAt-\x1c.tY:Á6i@áBøn\x9b\x10:ðX\x9a@áB\x13\x13\x9ffð!\x12\x086\x93U\x93'\x97ð%Qþ>ñq\x7f\x9f6Aø\x08W~&1\x17\x12
WARNThe received line contains at least one null byte character at position 3, this hints at some data corruption going on
Handshake attempt #3 with timeout 2.0s
Send: N0 M110 N0*125
Trying port /dev/ttyUSB0, baudrate 250000
Handshake attempt #1 with timeout 2.0s
Send: N0 M110 N0*125
Recv: áN\x93\x13:\x17z_&\x13ì!\x10'\x978R\xffÜ=ò6ù}rF\x1fø\x17\x1a\x93&\x93ø6ø>ø2øecho:Unknown command: "\x18"
Recv: ok P15 B7
Changing monitoring state from "Detecting serial connection" to "Operational"
Recv: ok N0 P15 B7
Send: N0 M110 N0*125
Recv: ok N0 P15 B7
Send: N1 M115*39
Recv: FIRMWARE_NAME:Marlin V2.0.9.3C (Jan 17 2022 11:28:48) SOURCE_CODE_URL:https://marlinfw.org/meta/download/ PROTOCOL_VERSION:1.0 MACHINE_TYPE:CR10 V3 EXTRUDER_COUNT:1 UUID:cede2a2f-41a2-4748-9b12-c55c62f367ff
Recv: Cap:SERIAL_XON_XOFF:0
Recv: Cap:BINARY_FILE_TRANSFER:0
Recv: Cap:EEPROM:1
Recv: Cap:VOLUMETRIC:1
Recv: Cap:AUTOREPORT_POS:0
Recv: Cap:AUTOREPORT_TEMP:1
Recv: Cap:PROGRESS:0
Recv: Cap:PRINT_JOB:1
Recv: Cap:AUTOLEVEL:1
Recv: Cap:RUNOUT:1
Recv: Cap:Z_PROBE:1
Recv: Cap:LEVELING_DATA:1
Recv: Cap:BUILD_PERCENT:1
Recv: Cap:SOFTWARE_POWER:0
Recv: Cap:TOGGLE_LIGHTS:0
Recv: Cap:CASE_LIGHT_BRIGHTNESS:0
Recv: Cap:EMERGENCY_PARSER:1
Recv: Cap:HOST_ACTION_COMMANDS:1
Recv: Cap:PROMPT_SUPPORT:1
Recv: Cap:SDCARD:1
Recv: Cap:REPEAT:0
Recv: Cap:SD_WRITE:1
Recv: Cap:AUTOREPORT_SD_STATUS:1
Recv: Cap:LONG_FILENAME:1
Recv: Cap:EXTENDED_M20:1
Recv: Cap:THERMAL_PROTECTION:1
Recv: Cap:MOTION_MODES:0
Recv: Cap:ARCS:1
Recv: Cap:BABYSTEPPING:1
Recv: Cap:CHAMBER_TEMPERATURE:0
Recv: Cap:COOLER_TEMPERATURE:0
Recv: Cap:MEATPACK:0
Recv: Cap:CONFIG_EXPORT:0
Recv: ok N1 P15 B7
Send: M21
Recv: echo:SD card ok
Recv: ok P15 B7
Send: M155 S2
Recv: ok P15 B7
Send: M876 P1
Recv: ok P15 B7
Send: M27 S1
Recv: ok P15 B7
Send: M20 L
Recv: Begin file list
Recv: CAT-35~1.GCO 34578026 cat-3.5H.gcode
Recv: DOG-25~1.GCO 12470129 dog-2.5H.gcode
Recv: PIG-4H~1.GCO 19286323 pig-4H.gcode
Recv: echo:Cannot open subdir AMD64
Changing monitoring state from "Operational" to "Starting"
Communication timeout while printing, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Send: N0 M110 N0*125
Communication timeout while printing, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Communication timeout while printing, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Communication timeout while printing, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Communication timeout while printing, trying to trigger response from printer. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
No response from printer after 6 consecutive communication timeouts, considering it dead. Configure long running commands or increase communication timeout if that happens regularly on specific commands or long moves.
Changing monitoring state from "Starting" to "Offline after error"
Connection closed, closing down monitor

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
OctoPrint : 1.7.3
Firmware Check Plugin : 2021.10.11
File Check Plugin : 2021.2.23
Pi Support Plugin : 2022.3.28
CR10 V3
Running from Chrome 99.0.4844.84 on a Mac
Connected to a Raspberry Pi 400 via USB

WRITE HERE
initially was having issues where files being sent from Octoprint would seemingly send, but the printer wouldn't extrude at all, but the printer

2

I think there is something wrong with the serial connection to your printer - probably a bad usb cable.
Try another cable - preferably a quality cable with ferrite beads.

Can't help you with the webcam because you didn't upload a systeminfo bundle.
Need more information :slight_smile:

3

octoprint-systeminfo-20220331211921.zip (84.9 KB)
Sorry I didn't include that the first time, PrintedWeezl. New to both Octoprint and the support forums.
That said, that sort of resolved itself after I rebooted Octoprint. And I'll try a different cord, see if maybe that'll help. (edited to remove a stupid question)

4

Update on this issue. Bought a new usb cable with ferrite beads. Having the same issue where the print begins, yet no filament extrudes. Including the latest system info if that helps. Thanks so much for your trouble!
octoprint-systeminfo-20220413222752.zip (30.1 KB)

5

Do you have octolapse configured for dry run mode?

6

Sorry, I have no idea what that means- so I don't know, jneilliii. Certainly not a setting I intentionally set.

7

I just know that I've seen people say similar comments about print movement but no extrusion in discord and it was almost always that setting in octolapse. I don't use it, so not sure where the setting actually is.

8

Thanks for uploading the bundle. You do have Octolapse installed (along with numerous other plugins) but you did report that Safe Mode didn't fix the problem, so that probably eliminates the Octolapse "test mode" setting as the culprit.

I suggest that you spend some time familiarizing yourself with the plugin settings menus for the plugins you have installed. Then pick one problem (like filament not extruding) and lets see if we can solve that. I'd also suggest that you open separate topics for each issue. With good titles and information (some duplicated, some specific), not only might we solve your issues but we might provide solutions to others in the future.

9

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