G-Code viewer doesn't work

Hello. I need help with G-code viewer.
Octoprint runs on raspberry pi 3 b+.
I use Simplify3D to create G-code. My printer is Rf2000 v2.
Most things work except to cancel printing and g-code viewer.
The G-code viewer doesn't work at all.
It does not matter if the file is on the sd-card or i download it to raspberry pi.
It doesn't matter whether the printer is printing or is idle.
It doesn't matter the file size.
The viewer does not display a small file as well as a large file.
The installed version of Octoprint is 0.16.0.
Do I need to install a plugin? Did you forget to turn on something,
somewhere in some settings?

Try clicking the box to center the image. It may just be outside of the view port.

Did you ever figure out this problem