I have been having problems with my Any Cubic printer with thermal runaway shutdown

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1

What is the problem?

I have been having problems with my Any Cubic printer with thermal runaway shutdown.

What did you already try to solve it?

Contacted AnyCubic support but they think windows is the only OS. The step I am at with them is to upgrade the firm ware of the printer. I have the hex file and have been attempting to use OctoPi to update the firmware. these are the settings in the flasher general

Prerequisite Status

Marlin BINARY_FILE_TRANSFER firmware feature is NOT detected

Python marlin-binary-protocol package is NOT installed

Reload browser to refresh status. See the documentation for more information about the prerequisites.

I have Installed pip3 and attempted to install as per the instructions on github.
the return from the command line
pip3 install marlin-binary-protocol
Looking in indexes: Simple index, piwheels - Simple index
Requirement already satisfied: marlin-binary-protocol in ./.local/lib/python3.7/site-packages (0.0.7)
Requirement already satisfied: heatshrink2>=0.9 in ./.local/lib/python3.7/site-packages (from marlin-binary-protocol) (0.12.0)
Requirement already satisfied: heatshrink>=0.3.2 in ./.local/lib/python3.7/site-packages (from marlin-binary-protocol) (0.3.2)
Requirement already satisfied: pyserial>=3.4 in /usr/lib/python3/dist-packages (from marlin-binary-protocol) (3.4)
Githup suggests To compile firmware with the binary file protocol enabled, uncomment this line in Configuration_adv.h:

I have no Idea where that file is. Just asked ChatGPT and have some idea how to change the Merlin file.

#define BINARY_FILE_TRANSFER
octoprint-systeminfo-20230303112425.zip (2.1 MB)

Have you tried running in safe mode?

Not sure what is meant by this.

Did running in safe mode solve the problem?

?

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

printer anycubic mega, v1.1.5 firefox Ubuntu

2

It is difficult to say, because the thermal runaway issue does not appear in the logs.

Does a heater do not heat at all?
Does a heater do not recht the target temperature?
Does a heater overshoot the target too much?

A thermal runaway usually is a hardware issue, not a firmware one and can't be removed by a new firmware.

Hint: Blue words a links for further information.

3

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