I'm running 1.4.0, but can't update from there

What is the problem?

I updated to 1.4.0 and since then have been unable to use octolapse. I tried to update to each stable release that has come out since, and it says update successful but it's still on 1.4.0

What did you already try to solve it?

I tried force check for update, then update all

Have you tried running in safe mode?

Don't know how

Did running in safe mode solve the problem?

Complete Logs

octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

I'm using a pi 3b and have never had an issue with octoprint. I am a complete noob when it comes to programming, and have no idea what I'm doing wrong, or not doing that I should. Any help is appreciated. Thanks

The link on the word LOGS above shows how to get the logs. We can't even start to just guess what's wrong without them

1 Like

I can't see how to attach a file, so here is the log copied from the file.

2020-12-17 11:17:24,172 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 11:17:24,178 - octoprint.server - INFO - --- Log roll over detected ---------------------------------------------------
2020-12-17 11:17:24,179 - octoprint.server - INFO - OctoPrint 1.4.0
2020-12-17 11:17:24,183 - octoprint.plugin.core - INFO - 15 plugin(s) registered with the system:
|  Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/action_command_prompt
|  Announcement Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/announcements
| !Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/tracking
|  Application Keys Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/appkeys
|  Backup & Restore (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/backup
|  Core Wizard (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/corewizard
|  Discovery (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/discovery
|  Error Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/errortracking
|  Logging (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/logging
|  Login UI (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/loginui
|  Pi Support Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pi_support
|  Plugin Manager (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pluginmanager
|  Printer Safety Check (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/printer_safety_check
|  Software Update (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/softwareupdate
|  Virtual Printer (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2020-12-17 11:17:24,210 - octoprint.environment - INFO - Detected environment is Python 2.7.13 under Linux (linux2). Details:
|  hardware:
|      cores: 4
|      freq: 1400.0
|      ram: 918192128
|  os:
|      id: linux
|      platform: linux2
|  plugins:
|      pi_support:
|          model: Raspberry Pi 3 Model B Plus Rev 1.3
|          octopi_version: 0.15.1
|  python:
|      pip: 9.0.3
|      version: 2.7.13
|      virtualenv: /home/pi/oprint
2020-12-17 11:17:24,210 - octoprint.server - INFO - ------------------------------------------------------------------------------
2020-12-17 11:32:24,175 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 11:47:24,179 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 12:02:24,182 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 12:17:24,185 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 12:32:24,186 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 12:47:24,190 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 13:02:24,192 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 13:17:24,195 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 13:32:24,199 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 13:47:24,202 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 14:02:24,206 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 14:17:24,209 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 14:32:24,212 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 14:47:24,215 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 15:02:24,219 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 15:17:24,222 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 15:32:24,226 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 15:47:24,228 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 16:02:24,231 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 16:17:24,234 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 16:32:24,238 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 16:47:24,240 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 17:02:24,243 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 17:17:24,245 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 17:32:24,248 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 17:47:24,251 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 18:02:24,255 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 18:17:24,259 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 18:32:24,260 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 18:47:24,263 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 19:02:24,266 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 19:17:24,269 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 19:32:24,272 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 19:47:24,276 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 20:02:24,279 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 20:17:24,283 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 20:32:24,286 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 20:47:24,289 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 21:02:24,293 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 21:17:24,296 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 21:19:44,777 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-17 21:19:44,779 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-17 21:19:44,781 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-17 21:19:44,784 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-17 21:19:45,922 - octoprint.server.util.sockjs - INFO - New connection from client: ::ffff:192.168.7.45
2020-12-17 21:19:46,010 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-17 21:19:46,011 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-17 21:19:46,012 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-17 21:19:46,012 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-17 21:19:47,588 - octoprint.plugins.announcements - INFO - Loaded channel _important from https://octoprint.org/feeds/important.xml in 0.64s
2020-12-17 21:19:48,496 - octoprint.plugins.announcements - INFO - Loaded channel _releases from https://octoprint.org/feeds/releases.xml in 0.62s
2020-12-17 21:19:49,249 - octoprint.plugins.announcements - INFO - Loaded channel _blog from https://octoprint.org/feeds/octoblog.xml in 0.65s
2020-12-17 21:19:50,150 - octoprint.plugins.announcements - INFO - Loaded channel _plugins from https://plugins.octoprint.org/feed.xml in 0.77s
2020-12-17 21:19:50,972 - octoprint.plugins.announcements - INFO - Loaded channel _octopi from https://octoprint.org/feeds/octopi.xml in 0.67s
2020-12-17 21:19:52,320 - octoprint.plugins.pluginmanager - INFO - Loaded plugin repository data from https://plugins.octoprint.org/plugins.json
2020-12-17 21:19:55,026 - octoprint.plugins.pluginmanager - INFO - Loaded plugin notices data from https://plugins.octoprint.org/notices.json
2020-12-17 21:20:26,728 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-17 21:20:26,982 - octoprint.server.util.sockjs - INFO - User Franks MK3 logged in on the socket from client ::ffff:192.168.7.45
2020-12-17 21:21:22,554 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-17 21:22:01,250 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-17 21:22:25,046 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-17 21:32:24,299 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 21:47:24,302 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 22:02:24,306 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 22:17:24,309 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 22:32:24,313 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 22:47:24,315 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 23:02:24,317 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 23:17:24,321 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 23:32:24,324 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-17 23:47:24,328 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 00:02:24,330 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 00:17:24,333 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 00:32:24,337 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 00:47:24,340 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 01:02:24,343 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 01:16:52,305 - octoprint.filemanager.analysis - INFO - Starting analysis of local:corner_bracket_1_0.2mm_PLA_MK3S_6h43m.gcode
2020-12-18 01:16:52,307 - octoprint.filemanager.analysis - INFO - Invoking analysis command: /home/pi/oprint/bin/python2 -m octoprint analysis gcode --speed-x=6000 --speed-y=6000 --max-t=10 --throttle=0.0 --throttle-lines=100 /home/pi/.octoprint/uploads/corner_bracket_1_0.2mm_PLA_MK3S_6h43m.gcode
2020-12-18 01:16:56,497 - octoprint.printer.standard.job - INFO - Print job selected - origin: local, path: corner_bracket_1_0.2mm_PLA_MK3S_6h43m.gcode, owner: Franks MK3, user: Franks MK3
2020-12-18 01:17:24,346 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 01:18:22,334 - octoprint.filemanager.analysis - INFO - Analysis of entry local:corner_bracket_1_0.2mm_PLA_MK3S_6h43m.gcode finished, needed 90.03s
2020-12-18 01:32:24,347 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 01:45:28,007 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-18 01:45:37,224 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-18 01:47:24,349 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 01:50:14,412 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-18 01:50:22,895 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2020-12-18 02:02:24,352 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 02:17:24,356 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 02:17:27,991 - octoprint.server.util.sockjs - INFO - Client connection closed: ::ffff:192.168.7.45
2020-12-18 02:30:24,135 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-18 02:30:24,138 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-18 02:30:24,140 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-18 02:30:24,142 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-18 02:30:25,222 - octoprint.server.util.sockjs - INFO - New connection from client: ::ffff:192.168.7.45
2020-12-18 02:30:25,328 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-18 02:30:25,329 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-18 02:30:25,330 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-18 02:30:25,331 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-18 02:30:27,605 - octoprint.server.util.sockjs - INFO - User Franks MK3 logged in on the socket from client ::ffff:192.168.7.45
2020-12-18 02:32:24,360 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 02:47:24,364 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 03:02:24,367 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 03:04:45,371 - octoprint.util.comm - INFO - Changing monitoring state from "Operational" to "Starting"
2020-12-18 03:04:45,397 - octoprint.printer.standard.job - INFO - Print job started - origin: local, path: corner_bracket_1_0.2mm_PLA_MK3S_6h43m.gcode, owner: Franks MK3, user: Franks MK3
2020-12-18 03:04:45,411 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2020-12-18 03:04:45,423 - octoprint.util.comm - INFO - Changing monitoring state from "Starting" to "Printing"
2020-12-18 03:17:24,368 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 03:32:24,372 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 03:47:24,375 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 04:02:24,377 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 04:17:24,381 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 04:32:24,383 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 04:47:24,385 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 05:02:24,387 - octoprint.server.heartbeat - INFO - Server heartbeat <3

that's the upload button
image

I can't see any problem in the part of the log you posted - try the update again and upload the latest log.

You could try this in ssh

~/oprint/bin/pip install --force-reinstall OctoPrint==1.5.2 --no-cache-dir
sudo service octoprint restart

but I recommend to back up everything you need before that in case something goes wrong.
There is a build in backup feature you can use for that.

What is ssh? I'm not sure how to do that. Yes, I know, I'm an idiot lol

2020-12-18 11:17:24,455 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 11:17:24,460 - octoprint.server - INFO - --- Log roll over detected ---------------------------------------------------
2020-12-18 11:17:24,461 - octoprint.server - INFO - OctoPrint 1.4.0
2020-12-18 11:17:24,466 - octoprint.plugin.core - INFO - 15 plugin(s) registered with the system:
| Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/action_command_prompt
| Announcement Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/announcements
| !Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/tracking
| Application Keys Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/appkeys
| Backup & Restore (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/backup
| Core Wizard (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/corewizard
| Discovery (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/discovery
| Error Tracking (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/errortracking
| Logging (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/logging
| Login UI (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/loginui
| Pi Support Plugin (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pi_support
| Plugin Manager (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/pluginmanager
| Printer Safety Check (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/printer_safety_check
| Software Update (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/softwareupdate
| Virtual Printer (bundled) = /home/pi/oprint/lib/python2.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2020-12-18 11:17:24,492 - octoprint.environment - INFO - Detected environment is Python 2.7.13 under Linux (linux2). Details:
| hardware:
| cores: 4
| freq: 1400.0
| ram: 918192128
| os:
| id: linux
| platform: linux2
| plugins:
| pi_support:
| model: Raspberry Pi 3 Model B Plus Rev 1.3
| octopi_version: 0.15.1
| python:
| pip: 9.0.3
| version: 2.7.13
| virtualenv: /home/pi/oprint
2020-12-18 11:17:24,493 - octoprint.server - INFO - ------------------------------------------------------------------------------
2020-12-18 11:32:24,458 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 11:47:24,461 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 12:02:24,463 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 12:17:24,465 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 12:32:24,467 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 12:47:24,470 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 13:02:24,474 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 13:17:24,478 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 13:32:24,481 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 13:47:24,485 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 14:02:24,488 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 14:17:24,491 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 14:32:24,494 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 14:47:24,498 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 15:01:22,374 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-18 15:01:22,377 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-18 15:01:22,378 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-18 15:01:22,379 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-18 15:01:23,432 - octoprint.server.util.sockjs - INFO - New connection from client: ::ffff:192.168.7.45
2020-12-18 15:01:23,532 - octoprint.server.util.flask - INFO - Passively logging in user Franks MK3 from ::ffff:192.168.7.45
2020-12-18 15:01:23,533 - octoprint.access.users - INFO - Cleaning up user session BE2A3593B00943E8AECC44BBDFCE7EC5 for user Franks MK3
2020-12-18 15:01:23,534 - octoprint.access.users - INFO - Logged out user: Franks MK3
2020-12-18 15:01:23,535 - octoprint.access.users - INFO - Logged in user: Franks MK3
2020-12-18 15:01:25,428 - octoprint.timelapse - INFO - Deleted old unrendered timelapse PiP-Spring-loaded_Box_0.1mm_PLA_MK3S_12h24m_20201204061055
2020-12-18 15:01:26,543 - octoprint.plugins.announcements - INFO - Loaded channel _important from Important OctoPrint Announcements in 0.87s
2020-12-18 15:01:27,623 - octoprint.plugins.announcements - INFO - Loaded channel _releases from OctoPrint Release Announcements in 0.8s
2020-12-18 15:01:28,731 - octoprint.plugins.announcements - INFO - Loaded channel _blog from OctoBlog in 0.81s
2020-12-18 15:01:29,469 - octoprint.plugins.announcements - INFO - Loaded channel _plugins from OctoPrint Plugin Repository in 0.62s
2020-12-18 15:01:30,464 - octoprint.plugins.announcements - INFO - Loaded channel _octopi from OctoPi Announcements in 0.82s
2020-12-18 15:01:31,419 - octoprint.plugins.pluginmanager - INFO - Loaded plugin notices data from https://plugins.octoprint.org/notices.json
2020-12-18 15:02:02,161 - octoprint.server.util.sockjs - INFO - User Franks MK3 logged in on the socket from client ::ffff:192.168.7.45
2020-12-18 15:02:24,501 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 15:17:24,503 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 15:32:24,505 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 15:47:24,509 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 16:02:24,511 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 16:17:24,515 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 16:32:24,518 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 16:47:24,522 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 17:02:24,524 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 17:17:24,528 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 17:32:24,529 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 17:47:24,532 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 18:02:24,534 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 18:17:24,537 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 18:32:24,539 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2020-12-18 18:46:49,493 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk

octoprint (1).log (7.1 KB)

You can use ssh to connect remotely to your pi and control it via text commands.


Scroll down and start with the Connecting to Your Raspberry Pi over SSH part.
The first part is already done for you in the octopi image.

if you get stuck at some point just upload a screenshot of your problem :slight_smile:

I downloaded putty and connected to the pi, and typed what you said to type. Went back on octoprint and it restarted. When it came back on, it's still 1.4.0 and it shows 1.5.2 is still available, but it won't download it. When I click update all, it says The update finished successfully. within a second or two

well we could further investigate the issue but I think the easiest solution for you would be to just flash a new octopi image and to restore a backup or start over :slight_smile:

If you want to look into it again post the output you got in putty when you inserted the update commands.

I'll flash a fresh octopi image, thanks for the help

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