What is the problem?
The OctoPrint service doesn't start on a new install.
The OctoPrint server is currently not running
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If the issue persists, please log into your Raspberry Pi via SSH and check the following:
- Verify that the process is running:
ps -ef | grep -i octoprint | grep -i pythonshould show a python process:
pi@octopi:~ $ ps -ef | grep -i octoprint | grep -i python
pi 1441 1 6 11:12 ? 00:00:15 /home/pi/oprint/bin/python
/home/pi/oprint/bin/octoprint --host=127.0.0.1 --port=5000
- If it isn't, the question is why. Take a look into
~/.octoprint/logs/octoprint.log, there might be an error logged in there that helps to determine what's wrong. - You might also want to try if you can restart the server (if no obvious error is visible):
sudo service octoprint restart.
If all that doesn't help to trouble shoot the issue, you can seek support on the OctoPrint Community Forum. Please provide your OctoPi and OctoPrint versions as well as your octoprint.log and explain what you already tried and observed as detailed as possible.
What did you already try to solve it?
I tried to look at the log, but the directory the log was supposed to be in didn't exist so I created it and rebooted, still no log to look at. Also tried running an update and got "There was an error running option 8 Update"
Have you tried running in safe mode?
Yes, it is like the command doesn't exist.
Did running in safe mode solve the problem?
I get the collowing when trying to run octoprint in safemode
pi@Octopi:~/.octoprint/logs $ octoprint safemode
-bash: octoprint: command not found
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
WRITE HERE
Additional information about your setup
Running on a Pi 3 B, latest version, just extracted the image.
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