What is the problem?
Running Windows 10
I'm having trouble to connect the serial port. I try all 3 USB ports on my laptop still no go.
COM3,4 & 5.
I also try 3 different USB cables. When I plug it in to the laptop it will detect as the COM Port.
The driver shown as "RAMPS" COM3
Trying to connect to the Creality CR-10 Smart 3D Printer
Running as administrator.
Having problem to connect from the Windows 10 Laptop
This is the log when I run the Octoprint serve
2021-08-15 23:20:24,287 - octoprint.startup - INFO - ******************************************************************************
2021-08-15 23:20:24,365 - octoprint.startup - INFO - Starting OctoPrint 1.6.1
2021-08-15 23:20:24,365 - octoprint.startup - INFO - ******************************************************************************
2021-08-15 23:20:25,118 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2021-08-15 23:20:25,290 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2021-08-15 23:20:25,290 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2021-08-15 23:20:25,290 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2021-08-15 23:20:25,917 - octoprint.startup - INFO - Blacklist processing done, adding 12 blacklisted plugin versions: roomtemp (any), GcodeEditor (0.1.1), GcodeEditor (0.2.0), GcodeEditor (0.2.1), GcodeEditor (0.2.2), GcodeEditor (0.2.3), GcodeEditor (0.2.4), GcodeEditor (0.2.5), GcodeEditor (0.2.6), GcodeEditor (0.2.8), gcodeleveling (0.1.0), gcodeleveling (0.1.1)
2021-08-15 23:20:25,952 - octoprint.plugin.core - INFO - Loading plugins from C:\Octoprint\venv\Lib\site-packages\octoprint\plugins, C:\Users\xMondas-King\AppData\Roaming\OctoPrint\plugins and installed plugin packages...
2021-08-15 23:20:26,805 - octoprint.plugin.core - INFO - Plugin Pi Support Plugin (2021.8.2) did not pass check, not loading.
2021-08-15 23:20:26,903 - octoprint.plugin.core - INFO - Found 16 plugin(s) providing 16 mixin implementations, 32 hook handlers
2021-08-15 23:20:26,955 - octoprint.server.heartbeat - INFO - Starting server heartbeat, 900.0s interval
2021-08-15 23:20:27,330 - octoprint.server - INFO - Intermediary server started
2021-08-15 23:20:27,345 - octoprint.filemanager.storage - INFO - Initializing the file metadata for C:\Users\xMondas-King\AppData\Roaming\OctoPrint\uploads...
2021-08-15 23:20:27,345 - octoprint.filemanager.storage - INFO - ... file metadata for C:\Users\xMondas-King\AppData\Roaming\OctoPrint\uploads initialized successfully.
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin action_command_notification: PLUGIN_ACTION_COMMAND_NOTIFICATION_SHOW (needs: "Need(method='role', value='plugin_action_command_notification_show')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin action_command_notification: PLUGIN_ACTION_COMMAND_NOTIFICATION_CLEAR (needs: "Need(method='role', value='plugin_action_command_notification_clear')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin action_command_prompt: PLUGIN_ACTION_COMMAND_PROMPT_INTERACT (needs: "Need(method='role', value='plugin_action_command_prompt_interact')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_READ (needs: "Need(method='role', value='plugin_announcements_read')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin announcements: PLUGIN_ANNOUNCEMENTS_MANAGE (needs: "Need(method='role', value='plugin_announcements_manage'), Need(method='role', value='plugin_announcements_read')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin appkeys: PLUGIN_APPKEYS_ADMIN (needs: "Need(method='role', value='plugin_appkeys_admin')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin backup: PLUGIN_BACKUP_ACCESS (needs: "Need(method='role', value='plugin_backup_access')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin firmware_check: PLUGIN_FIRMWARE_CHECK_DISPLAY (needs: "Need(method='role', value='plugin_firmware_check_display')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin logging: PLUGIN_LOGGING_MANAGE (needs: "Need(method='role', value='plugin_logging_manage')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_MANAGE (needs: "Need(method='role', value='plugin_pluginmanager_manage')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin pluginmanager: PLUGIN_PLUGINMANAGER_INSTALL (needs: "Need(method='role', value='plugin_pluginmanager_manage'), Need(method='role', value='plugin_pluginmanager_install')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_CHECK (needs: "Need(method='role', value='plugin_softwareupdate_check')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_UPDATE (needs: "Need(method='role', value='plugin_softwareupdate_update')")
2021-08-15 23:20:27,345 - octoprint.server - INFO - Added new permission from plugin softwareupdate: PLUGIN_SOFTWAREUPDATE_CONFIGURE (needs: "Need(method='role', value='plugin_softwareupdate_configure')")
2021-08-15 23:20:28,522 - octoprint.util.pip - INFO - Using "c:\octoprint\venv\scripts\python.exe -m pip" as command to invoke pip
2021-08-15 23:20:29,738 - octoprint.util.pip - INFO - Version of pip is 21.2.4
2021-08-15 23:20:29,740 - octoprint.util.pip - INFO - pip installs to c:\octoprint\venv\Lib\site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2021-08-15 23:20:29,740 - octoprint.util.pip - INFO - ==> pip ok -> yes
2021-08-15 23:20:29,761 - octoprint.plugins.softwareupdate - INFO - Loaded version cache from disk
2021-08-15 23:20:29,777 - octoprint.plugin.core - INFO - Initialized 16 plugin implementation(s)
2021-08-15 23:20:29,783 - octoprint.plugin.core - INFO - 16 plugin(s) registered with the system:
| Action Command Notification Support (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\action_command_notification
| Action Command Prompt Support (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\action_command_prompt
| Announcement Plugin (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\announcements
| Anonymous Usage Tracking (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\tracking
| Application Keys Plugin (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\appkeys
| Backup & Restore (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\backup
| Core Wizard (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\corewizard
| Discovery (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\discovery
| Error Tracking (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\errortracking
| File Check (2021.2.23) (bundled) = c:\octoprint\venv\lib\site-packages\octoprint_file_check
| Firmware Check (2021.8.11) (bundled) = c:\octoprint\venv\lib\site-packages\octoprint_firmware_check
| GCode Viewer (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\gcodeviewer
| Logging (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\logging
| Plugin Manager (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\pluginmanager
| Software Update (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\softwareupdate
| Virtual Printer (bundled) = C:\Octoprint\venv\Lib\site-packages\octoprint\plugins\virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2021-08-15 23:20:29,788 - octoprint.environment - INFO - Detected environment is Python 3.9.6 under Windows (win32). Details:
| hardware:
| cores: 4
| freq: 2500.0
| ram: 8009408512
| os:
| bits: 64
| id: windows
| platform: win32
| python:
| pip: 21.2.4
| version: 3.9.6
| virtualenv: c:\octoprint\venv
2021-08-15 23:20:29,799 - octoprint.server - INFO - Reset webasset folder C:\Users\xMondas-King\AppData\Roaming\OctoPrint\generated\webassets...
2021-08-15 23:20:30,120 - octoprint.server - INFO - Reset webasset folder C:\Users\xMondas-King\AppData\Roaming\OctoPrint\generated\.webassets-cache...
2021-08-15 23:20:30,392 - octoprint.server - INFO - Shutting down intermediary server...
2021-08-15 23:20:30,892 - octoprint.server - INFO - Intermediary server shut down
2021-08-15 23:20:30,895 - octoprint.events - INFO - Processing startup event, this is our first event
2021-08-15 23:20:30,895 - octoprint.events - INFO - Adding 1 events to queue that were held back before startup event
2021-08-15 23:20:30,909 - octoprint.filemanager - INFO - Adding backlog items from all storage types to analysis queue...
2021-08-15 23:20:30,924 - octoprint.server - INFO - Autoconnect on startup is configured, trying to connect to the printer...
2021-08-15 23:20:30,979 - octoprint.plugins.pluginmanager - INFO - Loaded plugin repository data from disk, was still valid
2021-08-15 23:20:31,069 - octoprint.plugins.softwareupdate - INFO - Fetching check overlays from https://plugins.octoprint.org/update_check_overlay.json
2021-08-15 23:20:31,069 - octoprint.filemanager - INFO - Added 0 items from storage type "local" to analysis queue
2021-08-15 23:20:31,282 - octoprint.server - INFO - Trying to connect to configured serial port AUTO
2021-08-15 23:20:31,501 - octoprint.util.comm - INFO - Changing monitoring state from "Offline" to "Detecting serial connection"
2021-08-15 23:20:31,554 - octoprint.util.comm - INFO - Serial detection: Performing autodetection with 1 port/baudrate candidates: COM3@115200
2021-08-15 23:20:31,554 - octoprint.util.comm - INFO - Serial detection: Trying port COM3, baudrate 115200
2021-08-15 23:20:31,554 - octoprint.util.comm - INFO - Connecting to port COM3, baudrate 115200
2021-08-15 23:20:31,640 - octoprint.server.util.watchdog - INFO - Running initial scan on watched folder...
2021-08-15 23:20:31,640 - octoprint.server.util.watchdog - INFO - ... initial scan done.
2021-08-15 23:20:31,640 - octoprint.plugins.pluginmanager - INFO - Loaded notice data from disk, was still valid
2021-08-15 23:20:31,758 - octoprint.util.comm - ERROR - Unexpected error while connecting to serial port COM3, baudrate 115200 from hook default: SerialException: 'Cannot configure port, something went wrong. Original message: PermissionError(13, 'A device attached to the system is not functioning.', None, 31)' @ comm.py:_open_serial:3695
Traceback (most recent call last):
File "c:\octoprint\venv\lib\site-packages\octoprint\util\comm.py", line 3695, in _open_serial
serial_obj = factory(
File "c:\octoprint\venv\lib\site-packages\octoprint\util\comm.py", line 3677, in default
serial_obj.open()
File "c:\octoprint\venv\lib\site-packages\serial\serialwin32.py", line 80, in open
self._reconfigure_port()
File "c:\octoprint\venv\lib\site-packages\serial\serialwin32.py", line 222, in _reconfigure_port
raise SerialException(
serial.serialutil.SerialException: Cannot configure port, something went wrong. Original message: PermissionError(13, 'A device attached to the system is not functioning.', None, 31)
2021-08-15 23:20:31,758 - octoprint.util.comm - INFO - Serial detection: Could not open port COM3, baudrate 115200, skipping
2021-08-15 23:20:31,758 - octoprint.util.comm - INFO - Changing monitoring state from "Detecting serial connection" to "Error"
2021-08-15 23:20:31,758 - octoprint.util.comm - INFO - Changing monitoring state from "Error" to "Offline after error"
2021-08-15 23:20:31,758 - octoprint.plugins.action_command_notification - INFO - Notifications cleared
2021-08-15 23:20:32,534 - octoprint.plugins.discovery - INFO - Registered 'OctoPrint instance on DESKTOP-2RM0T9H._http._tcp.local.' for _http._tcp.local.
2021-08-15 23:20:33,415 - octoprint.plugins.discovery - INFO - Registered 'OctoPrint instance on DESKTOP-2RM0T9H._octoprint._tcp.local.' for _octoprint._tcp.local.
2021-08-15 23:20:33,429 - octoprint.plugins.discovery - INFO - Registered OctoPrint instance on DESKTOP-2RM0T9H for SSDP
2021-08-15 23:20:33,453 - octoprint.server - INFO - Listening on http://0.0.0.0:5000 and http://[::]:5000
2021-08-15 23:20:33,533 - octoprint.plugins.pluginmanager - INFO - Loaded plugin repository data from disk, was still valid
2021-08-15 23:20:34,110 - octoprint.plugins.pluginmanager - INFO - Loaded notice data from disk, was still valid
2021-08-15 23:20:34,742 - octoprint.util.pip - INFO - Using "c:\octoprint\venv\scripts\python.exe -m pip" as command to invoke pip
2021-08-15 23:20:34,742 - octoprint.util.pip - INFO - pip installs to c:\octoprint\venv\Lib\site-packages (writable -> yes), --user flag needed -> no, virtual env -> yes
2021-08-15 23:20:34,742 - octoprint.util.pip - INFO - ==> pip ok -> yes
2021-08-15 23:20:34,758 - octoprint.plugins.softwareupdate - INFO - Minimum free storage across all update relevant locations is 241.4GB. That is considered sufficient for updating.
2021-08-15 23:20:35,043 - octoprint.server.preemptive_cache - INFO - Preemptively caching / (ui _default) for {'base_url': 'http://localhost:5000/', 'path': '/', 'query_string': 'l10n=en'}
2021-08-15 23:20:39,158 - octoprint.server.preemptive_cache - INFO - ... done in 4.11
I also disable antivirus software still no luck.
I add the permission to the firewall as the private network.
Thank you in advance.
Have a wonderful day
Raymond
What did you already try to solve it?
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Have you tried running in safe mode?
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Did running in safe mode solve the problem?
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Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
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Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
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