What is the problem?
Hi@all
I got the same failure when updating to the latest versions.
network failure, please check logs, but I get a green box it would be all up to date
In the log file SSL failure is mentioned.....
What did you already try to solve it?
I checked my time and set the DNS-Nameserver to8.8.4.4 208.67.222.222
Have you tried running in safe mode?
no
Did running in safe mode solve the problem?
no
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog... no bundle, no support, unless the reason you couldn't retrieve the bundle is your network issues
2023-12-27 07:00:16,202 - octoprint.plugins.softwareupdate - INFO - Fetching check overlays from https://plugins.octoprint.org/update_check_overlay.json
2023-12-27 07:00:16,264 - octoprint.plugins.softwareupdate - ERROR - Could not fetch check overlay from https://plugins.octoprint.org/update_check_overlay.json: HTTPSConnectionPool(host='plugins.octoprint.org', port=443): Max retries exceeded with url: /update_check_overlay.json (Caused by SSLError(SSLError(9, '[X509] PEM lib (_ssl.c:4262)')))
2023-12-27 07:00:18,936 - octoprint.server.util.flask - INFO - Passively logging in user Feuer-Fritz from ::ffff:192.168.178.27
2023-12-27 07:00:18,938 - octoprint.access.users - INFO - Logged in user: Feuer-Fritz
2023-12-27 07:00:20,525 - octoprint.server.util.sockjs - INFO - User Feuer-Fritz logged in on the socket from client ::ffff:192.168.178.27
2023-12-27 07:00:21,277 - octoprint.plugins.announcements - ERROR - Could not fetch channel important from Important OctoPrint Announcements
Traceback (most recent call last):
File "/home/pi/oprint/lib/python3.9/site-packages/urllib3/util/ssl.py", line 402, in ssl_wrap_socket
context.load_verify_locations(ca_certs, ca_cert_dir, ca_cert_data)
ssl.SSLError: [X509] PEM lib (_ssl.c:4262)
.
.
.
Traceback (most recent call last):
File "/home/pi/oprint/lib/python3.9/site-packages/octoprint/plugins/announcements/init.py", line 490, in _get_channel_data_from_network
r = requests.get(url, timeout=3.05)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/api.py", line 73, in get
return request("get", url, params=params, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/adapters.py", line 517, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host='octoprint.org', port=443): Max retries exceeded with url: /feeds/octoblog.xml (Caused by SSLError(SSLError(9, '[X509] PEM lib (_ssl.c:4262)')))
2023-12-27 08:43:51,777 - octoprint.plugins.announcements - ERROR - Could not fetch channel plugins from OctoPrint Plugin Repository
Traceback (most recent call last):
File "/home/pi/oprint/lib/python3.9/site-packages/urllib3/util/ssl.py", line 402, in ssl_wrap_socket
context.load_verify_locations(ca_certs, ca_cert_dir, ca_cert_data)
ssl.SSLError: [X509] PEM lib (_ssl.c:4262)
.
.
.
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/home/pi/oprint/lib/python3.9/site-packages/octoprint/plugins/pluginmanager/init.py", line 1991, in _fetch_repository_from_url
r = requests.get(repository_url, timeout=3.05)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/api.py", line 73, in get
return request("get", url, params=params, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
File "/home/pi/oprint/lib/python3.9/site-packages/requests/adapters.py", line 517, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host='plugins.octoprint.org', port=443): Max retries exceeded with url: /plugins.json (Caused by SSLError(SSLError(9, '[X509] PEM lib (_ssl.c:4262)')))
2023-12-27 09:04:56,184 - octoprint.plugins.softwareupdate - WARNING - Could not check octoprint for updates due to a network error
2023-12-27 09:04:56,246 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2023-12-27 09:05:02,490 - octoprint.plugins.softwareupdate - WARNING - Could not check octoprint for updates due to a network error
2023-12-27 09:05:02,556 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
Additional information about your setup
Hardware you are trying to connect to, hardware you are trying to connect from, router, access point, used operating systems, ... as much data as possible
What is to do now?
