OctoDash won't connect to OctoPrint

[Gargoyle12]

What is the problem?

I have the OctoPi up and running with OctoPrint and I have now added a touch screen with OctoDash but can't get it to connect to OctoPrint.

What did you already try to solve it?

I can't get past the setup screens due to it keeps saying it can't connect. I have tried restarting it. I tried to enter the API key in manually and still won't connect or go past the setup screens.

Have you tried running in safe mode?

Can't get past the setup screens.

Did running in safe mode solve the problem?

Can't get past the setup screens.

Systeminfo Bundle

octoprint-systeminfo-20250218173305.zip (13.4 KB)

WRITE HERE

Additional information about your setup

OctoPrint Version 1.10.3
OctoPi Version 1.0.0, running on Raspberry Pi 4 Model B Rev 1.4
Ender 3 Pro
Edge
Windows 11 Pro

[jneilliii]

Gargoyle, try this. Uninstall the OctoDash Companion plugin (it really should be installed after OctoDash is setup and operational). Make sure that in OctoPrint's settings under API that this checkbox is enabled (restart OctoPrint if it wasn't).

SSH to the pi and run the following commands.

rm ~/.config/octodash/config.json
sudo service getty@tty1 restart

go through the OctoDash setup again, when you get to the option to select the OctoPrint url choose to use manual method and enter http://localhost:5000/.

[Gargoyle12]

Do I now reinstall the OctoDash Companion plugin afterwards?

[jneilliii]

yeah, should be good now octodash is operational and it will be able to read that config.json file.