Octopi goes Offline but cotinues printing

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1

What is the problem?
My octoprint server goes offline while I printing something, but the printer continues until ends the object.

octopi%20offline
octopi offline.PNG1921×889 81.9 KB

What did you already try to solve it?
Try to turn off the "power management" from the raspberry

35_LI

Logs (octoprint.log, serial.log or output on terminal tab, browser error console ...)

https://pastebin.com/vEPmQj4m (I put in a "pastebin" because it was so long :S)

Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ...)

Octoprint version: 1.3.11
Octopi version: 0.16.0
Printer: Anet A8
Firmware: Marlin 1.1.9
Browser: I tried Chrome, Mozilla, and Printoid APP in Android
Operating System: Windows 10
Power Supply for RB: 5V 2,5A
Raspberry model: 3B+

I configure the Router to give a static IP to the pi MAC address.
The Pi have a Fan to evite heating problems.

I search on internet, and this community, but the problem I found is Octoprint crash, but for me is not crashing, it continue printing.

I noticed recently that the first thing to crash is the control tab :confused: (webcam)
and later

octopi%20fallo
octopi fallo.PNG755×427 8.58 KB

2

I have seen that it only happens to me while printing, if it is at rest, it does not lose the connection.

3

Is your power supply a real power supply or a phone charger?

4

Yes, is a power supply, this one to be exactly: https://www.amazon.es/dp/B07MYZVWGG/ref=cm_sw_r_cp_apap_ScExhJT36aD79

5

I just bought a new power supply, and thats not the problem :frowning: (This one: https://www.amazon.es/gp/product/B01M58O9M9/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1 )

6

Have you tried in safe mode?

7

also you could try to update your os and firmware.
ssh into your pi and enter
sudo apt-get update --allow-releaseinfo-change && sudo apt-get -y upgrade

8

I don't know how to put the safe mode online, I search about that and then try :slight_smile:

9

The octopi send me the message: Don't have sense the option --allow-releaseinfo-change with the other options (they say me in spanish, I Translate the message)

10

Just click on the word safe mode :wink:

how about

sudo apt -y update && sudo apt -y upgrade
11

I just read the "Safe Mode" threat :see_no_evil:

Now I try to print in safe mode, if don't crash I try the update :slight_smile:

12

Alrighty good luck :slight_smile:

13

In Safe mode, it has been on for more than 24 hours and has not failed, with an impression of 2 hours that I have made.

1 Like
14

"fake new" xD
it has also failed in safe mode

15

Have you already tried a wired connection (ethernet cable)?

16

it's impossible for me by the distance