Octopi goes Offline but cotinues printing

What is the problem?
My octoprint server goes offline while I printing something, but the printer continues until ends the object.

What did you already try to solve it?
Try to turn off the "power management" from the raspberry


Logs (octoprint.log, serial.log or output on terminal tab, browser error console ...)

https://pastebin.com/vEPmQj4m (I put in a "pastebin" because it was so long :S)

Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ...)

Octoprint version: 1.3.11
Octopi version: 0.16.0
Printer: Anet A8
Firmware: Marlin 1.1.9
Browser: I tried Chrome, Mozilla, and Printoid APP in Android
Operating System: Windows 10
Power Supply for RB: 5V 2,5A
Raspberry model: 3B+

I configure the Router to give a static IP to the pi MAC address.
The Pi have a Fan to evite heating problems.

I search on internet, and this community, but the problem I found is Octoprint crash, but for me is not crashing, it continue printing.

I noticed recently that the first thing to crash is the control tab :confused: (webcam)
and later

I have seen that it only happens to me while printing, if it is at rest, it does not lose the connection.

Is your power supply a real power supply or a phone charger?

Yes, is a power supply, this one to be exactly: https://www.amazon.es/dp/B07MYZVWGG/ref=cm_sw_r_cp_apap_ScExhJT36aD79

I just bought a new power supply, and thats not the problem :frowning: (This one: https://www.amazon.es/gp/product/B01M58O9M9/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1 )

Have you tried in safe mode?

also you could try to update your os and firmware.
ssh into your pi and enter
sudo apt-get update --allow-releaseinfo-change && sudo apt-get -y upgrade

I don't know how to put the safe mode online, I search about that and then try :slight_smile:

The octopi send me the message: Don't have sense the option --allow-releaseinfo-change with the other options (they say me in spanish, I Translate the message)

Just click on the word safe mode :wink:

how about

sudo apt -y update && sudo apt -y upgrade

I just read the "Safe Mode" threat :see_no_evil:

Now I try to print in safe mode, if don't crash I try the update :slight_smile:

Alrighty good luck :slight_smile:

In Safe mode, it has been on for more than 24 hours and has not failed, with an impression of 2 hours that I have made.

1 Like

"fake new" xD
it has also failed in safe mode

Have you already tried a wired connection (ethernet cable)?

it's impossible for me by the distance