Octoprint can't find plugins

Remco_Valk · June 10, 2020, 8:40am

Hello,
Since a short period of time I have an issue with installing ANY plugin on my Octoserver.
I run a RaspberryPi 3b. It gives me always the same errors:

2020-06-10 10:22:00,299 - octoprint.plugins.pluginmanager - INFO - Installing plugin from http s://github.com/christophschranz/OctoPrint-PrePrintService/archive/master.zip
2020-06-10 10:22:03,263 - octoprint.plugins.pluginmanager - ERROR - Installing the plugin from http s://github.com/christophschranz/OctoPrint-PrePrintService/archive/master.zip failed, could not parse output from pip. See plugin_pluginmanager_console.log for generated output
2020-06-10 10:22:18,683 - octoprint.plugins.pluginmanager - INFO - Installing plugin from http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip
2020-06-10 10:22:21,446 - octoprint.plugins.pluginmanager - ERROR - Installing the plugin from http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip failed, could not parse output from pip. See plugin_pluginmanager_console.log for generated output

And in my plugin logs:

2020-06-10 10:28:11,186 /home/pi/oprint/bin/python2 -m pip --disable-pip-version-check install http s://github.com/ElectricSquid/OctoPrint-PrintTrack/archive/master.zip --no-cache-dir pip install "http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"
2020-06-10 10:28:13,215 ! ERROR: Invalid requirement: 'pip install "http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"'
2020-06-10 10:28:13,215 ! Hint: It looks like a path. File 'pip install "http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"' does not exist.
2020-06-10 10:28:17,655 /home/pi/oprint/bin/python2 -m pip --disable-pip-version-check install http s://github.com/OctoPrint/OctoPrint-Slic3r/archive/master.zip --no-cache-dir pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"
2020-06-10 10:28:19,684 ! ERROR: Invalid requirement: 'pip install "http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"'

I tried several random plugins on the web. All of them it gives the error that the file does not exist.
So I thought maybe it is a network issue but also that seems to be fine.

pi@octopi:~ $ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=55 time=14.1 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=55 time=14.9 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=55 time=17.9 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=55 time=24.5 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=55 time=15.5 ms
^C
--- 8.8.8.8 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 9ms
rtt min/avg/max/mdev = 14.136/17.398/24.530/3.786 ms

Does anyone have any idea what this problem might be?
The strange part is that it used to work fine and I'm not sure till when. Did not install any new plugins for several weeks so this error didn't occur to me yet. Updating plugins works fine also by the way.

foosel · June 10, 2020, 10:22am

There's spaces within all but one of your https domains. I take it you are copy-pasting the URLs? What happens if you install directly from the repository via the install button in the repo browser in OctoPrint's Plugin Manager?

b-morgan · June 10, 2020, 10:50am

Do you have any "ad-blocking" software (PiHole?) running in your network?

Remco_Valk · June 10, 2020, 11:16am

I do not have any adblock or pihole or any other custom firewall applications running.
Also i placed spaces in the links because the website gave an error i wasn't allowed to share more than 5 links (new user) so i took most of them out.

If i install a .zip directory directly in octoprint i get the following:

Installing plugin from uploaded archive.../home/pi/oprint/bin/python2 -m pip --disable-pip-version-check install /tmp/tmp8Q7Zpz.zip --no-cache-dir pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"ERROR: Invalid requirement: 'pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"'Hint: It looks like a path. File 'pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"' does not exist.Error!Could not parse output from pip, see plugin_pluginmanager_console.log for generated output

log file:

2020-06-10 13:14:26,894   /home/pi/oprint/bin/python2 -m pip --disable-pip-version-check install /tmp/tmp8Q7Zpz.zip --no-cache-dir pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"
2020-06-10 13:14:29,425 ! ERROR: Invalid requirement: 'pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"'
2020-06-10 13:14:29,426 ! Hint: It looks like a path. File 'pip install "http s://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"' does not exist.

I've seen something on the internet about chmod the octopi folder and that its a right issue. But sadly that didn't solve it for me.

foosel · June 10, 2020, 12:52pm

Take a couple steps back. What exactly are you doing there? It looks like you are pasting the manual install line from the repository into the URL field of the plugin manager.

That won't work. Just the URL contained therein should. But you really don't need to manually copy paste stuff, right above the URL input field there's a huge repository browser which contains exactly the same plugins that are on plugins.octoprint.org.

Also please share the full logs, not just excerpts. You have us flying almost blind here

Remco_Valk · June 10, 2020, 1:01pm

Alright here are the full logs.

octoprint.log: https://pastebin.com/QPanrZze
plugin_pluginmanager_console.log: https://pastebin.com/qtH0uJNH
plugin_softwareupdate_console: https://pastebin.com/94nPnEez

Ewald_Ikemann · June 10, 2020, 1:30pm

As @foosel said:
You have to use the URL when you manually install with the Plugin Manager, not the Command line:
grafik

2020-06-10 09:52:08,219 ! Hint: It looks like a path. File 'pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip"' does not exist.

Remco_Valk · June 10, 2020, 1:37pm

Ofcourse you have to grab the url..

https://imgur.com/a/Uy5u31A FYI

Like i said, a few weeks ago it still managed to work fine and I haven't changed anything.
Only different thing was that usually my Raspberry is always online and it has been 3 weeks powerless. After startup the problem occured

foosel · June 10, 2020, 1:39pm

Go in the plugin's settings:

and then make sure that the highlighted input is empty as in the screenshot:

I'm pretty sure it currently has pip install "https://github.com/OllisGit/OctoPrint-PrintJobHistory/releases/latest/download/master.zip" in there, which you must have put there by accident.

Remco_Valk · June 10, 2020, 1:44pm

Oh god finally. I knew it would've probably be something small like a little box or something
Thanks for the help!