What is the problem?
Today I was making a printout. 5h and 30min.
With only 1h and something left, it started to have a small problem of retractions.
I paused the print, to interact with "Change Filament" plugin.
I took out the filament, put it back in, extruded and when everything was ok, I pressed the "Resume the print job" button.
When I hit it, the extruder moved to the point where I stopped printing.
And there, it has started to pour filament, a lot of filament at the same point, making noises the filament stepper motor, and without moving or anything.
I show you a video
And logically, I lost the print completely, I could not finish the piece.
Do you know why this happened, did I do something wrong, how can I avoid this problem in the future?
What did you already try to solve it?
I have not done anything concrete, since it just happened to me and I have not been able to finish my printout.
Have you tried running in safe mode?
No
Did running in safe mode solve the problem?
No
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!
octoprint-systeminfo-20240102151811.zip (362.0 KB)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
OctoPrint Version: 1.9.3
Change Filament Plugin: 0.3.2
Printer: Creality Ender 6
Firmware: Marlin2.0.1-HW-V4.3.1-SW-V1.0.4.9-BLTouch
Browser: Google Chrome (I have tried in Firefox, and in Safari)
Operation System: MacOS Monterey (12.6.8 (21G725))