What is the problem?
I just set up octoprint on a raspberry pi connected to my printer by USB. Things generally seem good - I can connect to the device and see through the connected camera via my router. However, I can't connect to the internet. If I SSH into the pi, I can't ping google and on the web interface the connectivity test cannot reach the server. Based on these observations, I assume that it's connected to the router fine but can't then connect to the internet. Other devices connected to the same network on this router can access the internet without issue. I'm not very knowledgeable on network stuff so I'm trying my hardest to figure out the problem but I'm not making much progress - does anyone have any ideas? I tried to add my ifconfig log but this site thought it had a bunch of links and wouldnt let a new user submit.
What did you already try to solve it?
Router and device restarts, testing described above
Logs (syslog, dmesg, ... no logs, no support)
Additional information about your network (Hardware you are trying to connect to, hardware you are trying to connect from, router, access point, used operating systems, ...)