OctoPrint does not show up on browser


#1

What is the problem?
Cannot get OctoPrint to load on browser. I can ssh in with putty, but cannot get it to load on browser using octopi.local or the IP address

What did you already try to solve it?
reflash image, no change
flash image onto different sd card, no change

Additional information about your setup (OctoPrint version, OctoPi version, printer, firmware, octoprint.log, serial.log or output on terminal tab, ...)
OctoPrint 1.3.8, OctoPi 0.15.1
2018-07-26 16:46:20,395 - octoprint.server - INFO - ------------------------------------------------------------------------------
2018-07-26 16:46:20,362 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2018-07-26 16:46:56,322 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 4.70ms
2018-07-26 16:46:56,330 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 4.20ms
2018-07-26 16:46:56,339 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.js?eebed41b (127.0.0.1) 4.03ms
2018-07-26 16:46:56,347 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.js?ccbe5583 (127.0.0.1) 4.24ms
2018-07-26 16:46:56,356 - tornado.access - WARNING - 404 GET /static/webassets/packed_client.js?4a844250 (127.0.0.1) 3.98ms
2018-07-26 16:47:07,275 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 4.04ms
2018-07-26 16:47:07,285 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 4.48ms
2018-07-26 16:47:07,315 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.js?eebed41b (127.0.0.1) 4.02ms
2018-07-26 16:47:07,323 - tornado.access - WARNING - 404 GET /static/webassets/packed_client.js?4a844250 (127.0.0.1) 3.89ms
2018-07-26 16:47:07,332 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.js?ccbe5583 (127.0.0.1) 3.96ms
2018-07-26 16:47:36,505 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 4.17ms
2018-07-26 16:47:36,513 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.js?eebed41b (127.0.0.1) 3.87ms
2018-07-26 16:47:36,522 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 4.01ms
2018-07-26 16:47:36,530 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.js?ccbe5583 (127.0.0.1) 4.13ms
2018-07-26 16:47:36,539 - tornado.access - WARNING - 404 GET /static/webassets/packed_client.js?4a844250 (127.0.0.1) 4.11ms
2018-07-26 16:47:44,368 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.js?eebed41b (127.0.0.1) 5.14ms
2018-07-26 16:47:44,379 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 5.07ms
2018-07-26 16:47:44,392 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 4.86ms
2018-07-26 16:47:44,407 - tornado.access - WARNING - 404 GET /static/webassets/packed_client.js?4a844250 (127.0.0.1) 4.78ms
2018-07-26 16:47:44,419 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.js?ccbe5583 (127.0.0.1) 4.67ms
2018-07-26 16:48:48,466 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 6.72ms
2018-07-26 16:48:48,474 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 3.87ms
2018-07-26 16:48:48,483 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.js?eebed41b (127.0.0.1) 3.92ms
2018-07-26 16:48:48,491 - tornado.access - WARNING - 404 GET /static/webassets/packed_client.js?4a844250 (127.0.0.1) 3.90ms
2018-07-26 16:48:48,499 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.js?ccbe5583 (127.0.0.1) 4.01ms
2018-07-26 16:48:50,617 - tornado.access - WARNING - 404 GET /static/webassets/packed_core.css?b9712daa (127.0.0.1) 4.18ms
2018-07-26 16:48:50,643 - tornado.access - WARNING - 404 GET /static/webassets/packed_libs.css?ec88168c (127.0.0.1) 4.12ms


#2

What happens instead? Screenshot of the error you are seeing might be valuable.


#3

I am unsure what actually happened. I was modifying the USB camera options (-r 640x480 -f 10....etc) and it suddenly froze and became unresponsive. I then rebooted through putty and all the plugins I had installed were gone, eventhough I did not reboot in safe mode. After another reboot, I came to the same screen as above and after re-imaging this card and a different card, this is all I can get.


#4

Ah, so it is showing something, just not loading any of the static assets. Might be something as simple as a caching issue. On your keyboard, please hold down shift, then click on the reload button. Does that fix it?


#5

No ma'am, it's the same screen- but with CTRL and refresh it showed back up


#6

From my experience, there are times when OctoPrint is starting up that it's a little too busy to quickly respond to all the incoming requests: 1) the main page content itself, 2) the stylesheet, 3) the bundled JavaScript files...

So if the stylesheet doesn't arrive promptly, you see the version from above. I just wait 30 seconds and refresh and it's all good.


#7

The log showed 404s though for the assets, making me think it was stuck on a cached version of the HTML code causing this issue. It's really weird though since the caving headers should prevent this kind of stuff happening if the browser is behaving properly.

Also I'm confused that Shift reload didn't work but Ctrl reload did - maybe I got my modifier keys mixed up. I blame the heat here :sweat_smile:

In any case, I take it it's now working again @ironjoe13? If so, please mark the solution with :marksolved: so other's may find it easily in the future.