What is the problem?
Ever since late July 2022, I haven't been able to login to Octoprint. My server no longer starts even when I try
sudo service octoprint start (or restart). I get the dreaded The OctoPrint server is currently not running error page
What did you already try to solve it?
I have tried looking at the logs to see if I can spot anything wrong (I don't). I have tried adding the safe mode flag to config.yaml and restarting the Raspberry Pi but it doesn't start in safe mode. It just behaves the same as before (server not running). I have tried updating my system packages with apt-get and it didn't help.
Have you tried running in safe mode?
Yes, I tried running in safe mode by adding the flag to config.yaml but when I restarted, it didn't load in safe mode.
Did running in safe mode solve the problem?
I am unable to create a systeminfo bundle because I cannot access the UI. From the command line when I try
octoprint systeminfo . I get a command not found.
I will manually attach all the octoprint and octopi logs in the respective folders here.
octopi_logs.zip (294.6 KB)
octoprint_logs.zip (296.0 KB)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
I am using a Raspberry Pi 3 Wifi and installed Octoprint using the OctoPi image. I have been using it for years connected to my Prusa MK3S via USB. Everything was working fine until this summer when it stopped working one day. I am not sure if this is related to the Python 3 requirement/upgrade? I've looked inside octoprint.log but the last entry was from July 2022 and it doesn't log anything from any attempts to start the server since.
I am fairly computer literate and am happy to wipe everything and start all over but I'd like to save as many settings or configurations as possible since it took me a long time to setup. If this is not possible, I'll reimage and start from scratch.
model: Raspberry Pi 3 Model B Plus Rev 1.3
Thanks for your help!