What is the problem?
file loads in OctoPrint but clicking print button doesn't send to printer. This on a OSX via Chrome. All updated to latest versions, including OctoPrint.
What did you already try to solve it?
cleared browser data
restarted printer and server
Have you tried running in safe mode?
no
Did running in safe mode solve the problem?
n/a
Complete Logs
n/a
WRITE HERE
n/a
WRITE HERE
Hello @Brian_Liming !
Brian_Liming:
Have you tried running in safe mode ?
no
Please do.
Brian_Liming:
Complete Logs
n/a
What do you mean: not available?
There are logs, and they are vital to get a solution. You usually have to enable the serial logging before:
To help with problem analysis, it's important to share relevant log files. This FAQ entry is going to tell you where to find the log files of the OctoPrint application and the OctoPi OS image.
Confused about OctoPrint vs OctoPi?
Read this FAQ entry on the difference between the two .
OctoPrint
All log files that OctoPrint writes can be found in the logs sub folder in its configuration directory:
on Linux: ~/.octoprint/logs
on Windows: %APPDATA%\OctoPrint\logs
on MacOSX: ~/Libr…
1 Like