OctoPrint Server Goes Offline Randomly

What is the problem?

OctoPrint server goes offline, we're often able to ping the device even if the webserver is inaccessible, but sometimes both OctoPrint and the Pi are inaccessible.

What did you already try to solve it?

The fix we've been using is just hard rebooting the Pi when it gets in this state. But I know that's not really a solution as it can lead to further corruption and data loss. I've also looked in the logs but I'm not sure exactly what I'm looking for in them. Recently it won't even last an entire day before becoming inaccessible.

Have you tried running in safe mode?


Did running in safe mode solve the problem?


Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

octoprint-logs.zip (166.6 KB)
octoprint-systeminfo-20240401101425.zip (35.3 KB)

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
OctoPrint Version 1.9.3
OctoPi Version Build 2023.10.09.151442
Prusa Mini
Raspberry Pi OS

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