OctoPrint server is currently not running after plugin installation

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1

What is the problem?

After I installed 'Calibration Companion' plugin and restart I got a notification that it was an update to the plugin, installed and restart. Now "OctoPrint server is currently not running".

What did you already try to solve it?

Reboot, safe mode (see below), checked logs.

Have you tried running in safe mode?

I've added...

server:
startOnceInSafeMode: true
...to config.yaml

After reboot I've tried...
"octoprint safemode"
but get...
-bash: octoprint: command not found

Logs

2021-06-10 20:13:12,792 - octoprint.access.users - INFO - Logged in user: octo
2021-06-10 20:13:27,117 - octoprint.plugins.softwareupdate - INFO - Starting update of calibrationcompanion to 1.0.0...
2021-06-10 20:13:36,305 - octoprint.plugins.softwareupdate - INFO - Update of calibrationcompanion to 1.0.0 successful!
2021-06-10 20:18:43,786 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 20:33:43,787 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 20:41:36,202 - octoprint.server.util.sockjs - INFO - Client connection closed: ::ffff:192.168.24.71
2021-06-10 20:48:43,789 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 20:48:54,255 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from online to offline
2021-06-10 20:48:54,256 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is not working
2021-06-10 20:48:54,256 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is not working
2021-06-10 21:03:43,790 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 21:18:43,792 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 21:33:43,793 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 21:48:43,795 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 22:03:43,796 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2021-06-10 22:18:43,797 - octoprint.server.heartbeat - INFO - Server heartbeat <3

Additional information about your setup

Runned update this morning, so latest OctoPrint and plugins

What i'm missing here?
regards M

2

Are you able to get into safe mode using GitHub - kantlivelong/OctoPi-SystemMenu: Simple TUI for common tasks on OctoPi ?

1 Like
3

Well, with that command I got an error message that something was wrong with my config.yaml file.
(I had to restart the service in your gui and exit the gui to see the error message)
The file is now fixed and I was able to restart the service. Thanks a lot!

Shouldn't config.yaml errors be output in a log file or at service restart?

4

Would you happen to be able to provide the logs for when this occurred? The octoprint.log files as well as the result of journalctl -u octoprint should be sufficient.

5

Sure, how? Private message some where?

6

You usually share the logs here in the corresponding thread

7

Logs.zip (91.9 KB)

8

Unfortunately nothing there. Will see if I can take a look at this at some point.

1 Like