What is the problem?
I cannot get the Octoprint server to get up and running. It's always " The OctoPrint server is currently not running". Happened all of a sudden, my last print wasn't even finished when I noticed I couldn't reach the server. I have a raspberry pi W2 along on the same network with another octoprint server and it works flawlessly. I did not change anything on the setup.
Very reacheable by SSH.
What did you already try to solve it?
ps -ef | grep -i octoprint | grep -i python ==> nothing
Reboot by ssh several times, hard reboot as well ==> no change
Have you tried running in safe mode?
Octoprint safemode ==> -bash: octoprint: command not found
octoprint config set --bool server.startOnceInSafeMode true
-bash: octoprint: command not found
ps -ef | grep -i octoprint | grep -i python ==> nothing
Did running in safe mode solve the problem?
Nope
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog... no bundle, no support, unless the reason you couldn't retrieve the bundle is your network issues
WRITE HERE
Additional information about your setup
RPi 3b
OctoPrint version : 1.7.3
OctoPi version : 0.17.0
Log:
2023-06-26 12:54:34,624 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 12:54:34,629 - octoprint.server - INFO - --- Log roll over detected ---------------------------------------------------
2023-06-26 12:54:34,630 - octoprint.server - INFO - OctoPrint 1.7.3
2023-06-26 12:54:34,637 - octoprint.plugin.core - INFO - 35 plugin(s) registered with the system:
| Action Command Notification Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_notification
| Action Command Prompt Support (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/action_command_prompt
| Announcement Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/announcements
| Anonymous Usage Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/tracking
| Application Keys Plugin (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/appkeys
| Backup & Restore (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/backup
| Bed Visualizer (1.1.1) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_bedlevelvisualizer
| BLTouch Plugin (0.3.4) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_BLTouch
| Core Wizard (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/corewizard
| Dashboard (1.19.8) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_dashboard
| Discovery (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/discovery
| DisplayLayerProgress Plugin (1.28.0) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_DisplayLayerProgress
| Enclosure Plugin (4.13.2) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_enclosure
| Error Tracking (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/errortracking
| Event Manager (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/eventmanager
| *Filament Sensors Revolutions (1.0.0) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_filamentrevolutions
| File Check (2021.2.23) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_file_check
| FileManager (0.1.6) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_filemanager
| Firmware Check (2021.10.11) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_firmware_check
| GCode Viewer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/gcodeviewer
| GcodeEditor (0.2.12) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_GcodeEditor
| LED Strip Control (0.3.7) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_LEDStripControl
| Logging (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/logging
| M117PopUp (0.6.2) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_M117PopUp
| OctoPrint-WideScreen (0.1.4) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_widescreen
| Pi Support Plugin (2022.3.28) (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_pi_support
| Plugin Manager (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/pluginmanager
| PrintTimeGenius Plugin (2.2.8) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius
| !Remove /dev/ttyS* ports (0.1.0) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_remove_ttys_ports
| Sidebar Webcam (0.1.8) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_webcamSB
| Simple Emergency Stop (1.0.5) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_simpleemergencystop
| Software Update (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/softwareupdate
| Tab Order (0.5.12) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_taborder
| *Terminal Commands (0.1.6) = /home/pi/oprint/lib/python3.7/site-packages/octoprint_TerminalCommands
| Virtual Printer (bundled) = /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins/virtual_printer
Prefix legend: ! = disabled, # = blacklisted, * = incompatible
2023-06-26 12:54:34,659 - octoprint.environment - INFO - Detected environment is Python 3.7.3 under Linux (linux). Details:
| hardware:
| cores: 4
| freq: 1400.0
| ram: 917016576
| os:
| bits: 32
| id: linux
| platform: linux
| plugins:
| pi_support:
| model: Raspberry Pi 3 Model B Plus Rev 1.3
| octopi_version: 0.17.0
| throttle_state: '0x80008'
| python:
| pip: 21.3.1
| version: 3.7.3
| virtualenv: /home/pi/oprint
2023-06-26 12:54:34,660 - octoprint.server - INFO - ------------------------------------------------------------------------------
2023-06-26 12:54:41,325 - octoprint.plugins.tracking - INFO - Sent tracking event pong, payload: {'version': '1.7.3', 'os': 'linux', 'bits': 32, 'python': '3.7.3', 'pip': '21.3.1', 'cores': 4, 'freq': 1400.0, 'ram': 917016576, 'pi_model': 'Raspberry Pi 3 Model B Plus Rev 1.3', 'octopi_version': '0.17.0', 'plugins': 'webcamsb:0.1.8,widescreen:0.1.4,taborder:0.5.12,simpleemergencystop:1.0.5,printtimegenius:2.2.8,m117popup:0.6.2,ledstripcontrol:0.3.7,gcodeeditor:0.2.12,filemanager:0.1.6,enclosure:4.13.2,dashboard:1.19.8,bltouch:0.3.4,displaylayerprogress:1.28.0,bedlevelvisualizer:1.1.1'}
2023-06-26 12:55:05,992 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 5961644, 'printer_state': 'OPERATIONAL'}
2023-06-26 12:59:48,482 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:48,484 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:49,200 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:49,200 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:49,381 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:49,382 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:49,956 - octoprint.server.util.sockjs - INFO - New connection from client: ::ffff:10.27.254.244
2023-06-26 12:59:50,095 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:50,096 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:53,423 - octoprint.server.util.sockjs - INFO - User Nereus logged in on the socket from client ::ffff:10.27.254.244
2023-06-26 12:59:55,746 - octoprint.plugins.tracking - INFO - Sent tracking event system_unthrottled, payload: {'throttled_now': False, 'throttled_past': False, 'throttled_mask': 524296, 'throttled_voltage_now': False, 'throttled_voltage_past': False, 'throttled_overheat_now': False, 'throttled_overheat_past': False}
2023-06-26 12:59:59,037 - octoprint.plugins.softwareupdate - INFO - Saved version cache to disk
2023-06-26 12:59:59,494 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:59,495 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:59,637 - octoprint.server.util.flask - INFO - Passively logging in user Nereus from ::ffff:10.27.254.244
2023-06-26 12:59:59,638 - octoprint.access.users - INFO - Logged in user: Nereus
2023-06-26 12:59:59,680 - octoprint.plugins.tracking - INFO - Sent tracking event webui_load, payload: {'browser_name': 'Firefox', 'browser_version': '114.0', 'os_name': 'Windows', 'os_version': '10'}
2023-06-26 13:02:18,199 - octoprint.plugins.tracking - INFO - Sent tracking event system_unthrottled, payload: {'throttled_now': False, 'throttled_past': False, 'throttled_mask': 524288, 'throttled_voltage_now': False, 'throttled_voltage_past': False, 'throttled_overheat_now': False, 'throttled_overheat_past': False}
2023-06-26 13:09:34,626 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 13:10:06,140 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 5962544, 'printer_state': 'OPERATIONAL'}
2023-06-26 13:22:18,235 - octoprint.plugins.tracking - INFO - Sent tracking event system_unthrottled, payload: {'throttled_now': False, 'throttled_past': False, 'throttled_mask': 524296, 'throttled_voltage_now': False, 'throttled_voltage_past': False, 'throttled_overheat_now': False, 'throttled_overheat_past': False}
2023-06-26 13:24:34,627 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 13:25:06,322 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 5963444, 'printer_state': 'OPERATIONAL'}
2023-06-26 13:39:34,629 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 13:40:06,205 - octoprint.plugins.tracking - INFO - Sent tracking event ping, payload: {'octoprint_uptime': 5964344, 'printer_state': 'OPERATIONAL'}
2023-06-26 13:47:18,644 - octoprint.plugins.tracking - INFO - Sent tracking event system_unthrottled, payload: {'throttled_now': False, 'throttled_past': False, 'throttled_mask': 524288, 'throttled_voltage_now': False, 'throttled_voltage_past': False, 'throttled_overheat_now': False, 'throttled_overheat_past': False}
2023-06-26 13:49:48,019 - octoprint.plugins.dashboard - INFO - GcodePreProcessor started processing.
2023-06-26 13:49:48,025 - octoprint.plugins.DisplayLayerProgress - INFO - FilePreProcessor. Checking LayerExpressions.
2023-06-26 13:49:48,027 - octoprint.plugins.DisplayLayerProgress - INFO - FilePreProcessor. LayerExpression valid. Start processing...
2023-06-26 13:50:27,957 - octoprint.filemanager.analysis - INFO - Starting analysis of local:Nereus_Ammo_Box_HandX5.gcode
2023-06-26 13:50:37,438 - octoprint.plugins.DisplayLayerProgress - INFO - Store layer count in MetaFile
2023-06-26 13:50:51,294 - octoprint.plugins.DisplayLayerProgress - INFO - Did NOT reading total height from MetaFile, because analyse was done for not selected file. Current: 'Nereus_Hook2.gcode' Analyse for: 'Nereus_Ammo_Box_HandX5.gcode'
2023-06-26 13:50:51,304 - octoprint.plugins.dashboard - INFO - GcodePreProcessor found layers: 268
2023-06-26 13:50:51,305 - octoprint.plugins.dashboard - INFO - GcodePreProcessor found filament changes: 0
2023-06-26 13:50:51,305 - octoprint.plugins.dashboard - INFO - GcodePreProcessor saving layer count in file metadata
2023-06-26 13:51:03,903 - octoprint.plugins.DisplayLayerProgress - INFO - Store layer count in MetaFile
2023-06-26 13:51:04,143 - octoprint.filemanager.analysis - INFO - Analysis of entry local:Nereus_Ammo_Box_HandX5.gcode finished, needed 36.19s
2023-06-26 13:51:23,423 - octoprint.plugins.DisplayLayerProgress - INFO - Did NOT reading total height from MetaFile, because analyse was done for not selected file. Current: 'Nereus_Hook2.gcode' Analyse for: 'Nereus_Ammo_Box_HandX5.gcode'
2023-06-26 13:51:24,136 - octoprint.plugins.DisplayLayerProgress - INFO - Store layer count in MetaFile
2023-06-26 13:51:34,061 - octoprint.plugins.DisplayLayerProgress - INFO - Did NOT reading total height from MetaFile, because analyse was done for not selected file. Current: 'Nereus_Hook2.gcode' Analyse for: 'Nereus_Ammo_Box_HandX5.gcode'
2023-06-26 13:52:18,728 - octoprint.plugins.tracking - INFO - Sent tracking event system_unthrottled, payload: {'throttled_now': False, 'throttled_past': False, 'throttled_mask': 524296, 'throttled_voltage_now': False, 'throttled_voltage_past': False, 'throttled_overheat_now': False, 'throttled_overheat_past': False}
2023-06-26 13:54:34,631 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 13:56:38,095 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from online to offline
2023-06-26 13:56:38,097 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 8.8.8.8:53 is not working
2023-06-26 13:56:38,098 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is not working
2023-06-26 14:09:34,633 - octoprint.server.heartbeat - INFO - Server heartbeat <3
2023-06-26 14:10:35,097 - octoprint.server.util.sockjs - INFO - Client connection closed: ::ffff:10.26.76.137
2023-06-26 14:10:49,177 - octoprint.server.util.sockjs - INFO - Client connection closed: ::ffff:10.27.254.244
2023-06-26 14:24:34,635 - octoprint.server.heart