Octoprint shuts down 10-15 sec. after startup

[jtljtl]

Octoprint is on the newest version, but something keeps killing it at startup.

Please advice

### What is the problem?
Octoprint shuts down 10-15 sec after startup

Apears to Phyton is running at startup, but shutdown after 10-15sec.

### What did you already try to solve it?
(SSH) Updated Linux
(SSH) Restarting Phyton service works, but it shuts down af 10-15sec.

Unable to run Octoprint in safemode ("octoprint: command not found")

### Have you tried running in safe mode
See above

### Did running in safe mode solve the problem?
N/A

Logfile:

pi@OctoPi:~/.octoprint/logs $ cat octoprint.log
2024-06-23 19:36:04,964 - octoprint.startup - INFO - ******************************************************************************
2024-06-23 19:36:04,970 - octoprint.startup - INFO - Starting OctoPrint 1.10.1
2024-06-23 19:36:04,975 - octoprint.startup - INFO - ******************************************************************************
2024-06-23 19:36:06,909 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2024-06-23 19:36:06,936 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2024-06-23 19:36:06,937 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2024-06-23 19:36:06,937 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2024-06-23 19:36:07,357 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2024-06-23 19:36:07,401 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2024-06-23 19:36:39,439 - octoprint.plugin.core - INFO - Plugin Anonymous Usage Tracking is disabled.
2024-06-23 19:36:42,703 - octoprint.plugin.core - INFO - Plugin Tempsgraph Plugin (0.3.7) is disabled.
2024-06-23 19:42:26,725 - octoprint.startup - INFO - ******************************************************************************
2024-06-23 19:42:26,728 - octoprint.startup - INFO - Starting OctoPrint 1.10.1
2024-06-23 19:42:26,730 - octoprint.startup - INFO - ******************************************************************************
2024-06-23 19:42:27,881 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2024-06-23 19:42:27,915 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2024-06-23 19:42:27,916 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2024-06-23 19:42:27,916 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2024-06-23 19:42:27,957 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2024-06-23 19:42:27,998 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2024-06-23 19:42:35,261 - octoprint.plugin.core - INFO - Plugin Anonymous Usage Tracking is disabled.
2024-06-23 19:42:35,725 - octoprint.plugin.core - INFO - Plugin Tempsgraph Plugin (0.3.7) is disabled.

[CmdrCody]

What model are you running OctoPrint on?

[jtljtl]

It's a raspberry 3+

[CmdrCody]

Well, never had a problem with a 3... Have you tried re-burning an SD and re-doing the install. Something got really messed up there.

[jtljtl]

I'm trying hard to NOT start everything from scratch again, I don't think this is necessary at all, but I do need help to pinpoint where this goes wrong and how to fix it. I don't want to buy a new car just because I got a flat tire.

[foosel]

There's no reason to throw out the pi here. The server process seems to be exiting without logging anything. Something could be corrupt or have wrong permissions or something like that. Try

~/oprint/bin/octoprint server

That will probably log something that might tell you or us what's going wrong.

That's btw also the octoprint command to run to switch to safe mode.

[jtljtl]

This time I was able to get to run in safemode and I updated to 1.10.2.

Unfortunely behavior is still the same (running in normal mode).

Restarting Octoprint service does start it up and run for about 10-15sec. then terminating.

Log file:

Logfile.log (49.8 KB)

[jtljtl]

Last log, where I got the spelling correct

"Segmentation fault" ???

Log file:

~/oprint/bin/octoprint serve
2024-06-25 00:45:33,909 - octoprint.startup - INFO - ******************************************************************************
2024-06-25 00:45:33,911 - octoprint.startup - INFO - Starting OctoPrint 1.10.2
2024-06-25 00:45:33,913 - octoprint.startup - INFO - ******************************************************************************
2024-06-25 00:45:35,011 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity changed from offline to online
2024-06-25 00:45:35,042 - octoprint.util.connectivity.connectivity_checker - INFO - Connectivity state is currently: online
2024-06-25 00:45:35,043 - octoprint.util.connectivity.connectivity_checker - INFO - Connecting to 1.1.1.1:53 is working
2024-06-25 00:45:35,043 - octoprint.util.connectivity.connectivity_checker - INFO - Resolving octoprint.org is working
2024-06-25 00:45:35,469 - octoprint.startup - INFO - Blacklist processing done, adding 3 blacklisted plugin versions: roomtemp (any), GcodeEditor (>=0.1.1,<=0.2.8), gcodeleveling (>=0.1.0,<=0.1.1)
2024-06-25 00:45:35,498 - octoprint.plugin.core - INFO - Loading plugins from /home/pi/oprint/lib/python3.7/site-packages/octoprint/plugins, /home/pi/.octoprint/plugins and installed plugin packages...
2024-06-25 00:45:41,657 - octoprint.plugin.core - INFO - Plugin Anonymous Usage Tracking is disabled.
2024-06-25 00:45:41,894 - octoprint.plugin.core - INFO - Plugin Tempsgraph Plugin (0.3.7) is disabled.
Segmentation fault

[foosel]

If it happens only in normal mode, not in safe mode, one of your installed third party plugins is to blame. I recommend uninstalling them one by one (in safe mode) and checking when the segfault stops happening.

[jtljtl]

The bad apple is "UI Customizer"

And now my UI is total crap, but a least it works now.