Pi Cam not working

Hi,
my pi cam not works. I receive the message: " Webcam stream not loaded"

Camera model:

Raspberry: Raspberry PI 2
Software: OctoPrint 1.3.12 running on OctoPi 0.17.0.

Service status:

pi@octopi:/etc/systemd/system $ sudo service webcamd status
● webcamd.service - the OctoPi webcam daemon with the user specified config
   Loaded: loaded (/etc/systemd/system/webcamd.service; enabled; vendor preset: enabled)
   Active: failed (Result: start-limit-hit) since Fri 2020-03-27 15:02:19 GMT; 19min ago
  Process: 1171 ExecStart=/root/bin/webcamd (code=exited, status=0/SUCCESS)

Mar 27 15:02:19 octopi systemd[1]: webcamd.service: Service RestartSec=100ms expired, scheduling restart.
Mar 27 15:02:19 octopi systemd[1]: webcamd.service: Scheduled restart job, restart counter is at 5.
Mar 27 15:02:19 octopi systemd[1]: Stopped the OctoPi webcam daemon with the user specified config.
Mar 27 15:02:19 octopi systemd[1]: webcamd.service: Start request repeated too quickly.
Mar 27 15:02:19 octopi systemd[1]: webcamd.service: Failed with result 'start-limit-hit'.
Mar 27 15:02:19 octopi systemd[1]: Failed to start the OctoPi webcam daemon with the user specified config.

Service log:

pi@octopi:/etc/systemd/system $ cat /var/log/webcamd.log
cat: /var/log/webcamd.log: No such file or directory

I just bought it, so I'm not sure if it's a software or hardware problem.
Let me know if you need further information.

Thanks a lot.

sorry... I solved the problem. It was a cable issue.

Thanks

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Great you found it!
Could you please: PSA: Please mark the solutions to your topics as such - Thank you!

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