What is the problem?
I am a first time 3D printer user and I have heard Octoprint mentioned in several videos. I've read the information I could find on the web page, but nothing tells me what platform it can run on. Can it only run on a Raspberry Pi or can it also run on a Windows PC?
What did you already try to solve it?
Have you tried running in safe mode?
Did running in safe mode solve the problem?
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible