What is the problem?
Port 5000 says it is already in use. NETSTAT says it is not used.
What did you already try to solve it?
I tried the installer for windows and a slightly older version as well. It is the first time i've tried to install octoprint. I checked the registry and there is no octoprint folder.
Have you tried running in safe mode?
Cant run at all, cant install
Did running in safe mode solve the problem?
No
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
I cant get a systeminfo bundle.
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
Windows 11. A1 Mini, Opera GX. Trying to install OctoPrint 1.10.3 and I tried 1.10.2 aswell
That's an interesting error. Do you have any security software installed on the machine that would prevent applications from checking in-use ports? I've installed on both windows 11 and windows 10 during development of the installer.
I dont have any 3rd party anti virus applications. I only use windows defender. Is there another way to check used ports other than NETSTAT?
Just looked through resource monitor and found an exe file that uses TCP port 5000 to communicate to its servers. Turns out to be National Instruments. A program company that my college uses for a circuit building program called multisim. Im going to try to cancel the executable when I get home after work. Could you possibly add this to a troubleshooting guide if it works. I will let you know later tonight.
could definitely add it to an issue on GitHub for visibility, and add to the readme. The one thing you can do during the install is just increment to port 5001. The whole point of being able to modify the port is to allow for multiple instances, and 5001 is the typical next port number assignment.