Printer Safety Warning - Critical Warning: Firmware Unsafe

octoprint-systeminfo-20211207100735.zip (133.6 KB)

What is the problem?

I am still getting the Critical Warning: Firmware Unsafe message after updating my printer's firmware that specifically deals with this.

I couldn't reply to the topic linked in the message so I started this new one.

What did you already try to solve it?

Updated Firmware on Voxelab Aquila to 1.2.4
Release Notes:

Update:

  1. Add watch dog
  2. Fix temperature detection time
  3. Fix the thermal runaway issue
  4. Set English as the default language

Have you tried running in safe mode?

No

Did running in safe mode solve the problem?

No

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

browser.user_agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36 Edg/96.0.1054.43

connectivity.connection_check : 1.1.1.1:53

connectivity.connection_ok : True

connectivity.enabled : True

connectivity.online : True

connectivity.resolution_check : octoprint.org

connectivity.resolution_ok : True

env.hardware.cores : 4

env.hardware.freq : 1200.0

env.hardware.ram : 914006016

env.os.bits : 32

env.os.id : linux

env.os.platform : linux

env.plugins.pi_support.model : Raspberry Pi 3 Model B Rev 1.2

env.plugins.pi_support.octopi_version : 0.18.0

env.plugins.pi_support.throttle_state : 0x0

env.python.pip : 20.3.3

env.python.version : 3.7.3

env.python.virtualenv : True

octoprint.safe_mode : False

octoprint.version : 1.7.2

systeminfo.generator : zipapi

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

Here is the output from the printer showing Thermal Protection Active:

Send: M115
Recv: FIRMWARE_NAME:Marlin 1.2.4 (Aug 26 2021 15:30:40) SOURCE_CODE_URL:GitHub - MarlinFirmware/Marlin: Marlin is an optimized firmware for RepRap 3D printers based on the Arduino platform. | Many commercial 3D printers come with Marlin installed. Check with your vendor if you need source code for your specific machine. PROTOCOL_VERSION:1.0 MACHINE_TYPE:Voxlab-1 V1 EXTRUDER_COUNT:1 UUID:cede2a2f-41a2-4748-9b12-c55c62f367ff
Recv: Cap:SERIAL_XON_XOFF:0
Recv: Cap:BINARY_FILE_TRANSFER:0
Recv: Cap:EEPROM:1
Recv: Cap:VOLUMETRIC:1
Recv: Cap:AUTOREPORT_TEMP:1
Recv: Cap:PROGRESS:0
Recv: Cap:PRINT_JOB:1
Recv: Cap:AUTOLEVEL:0
Recv: Cap:RUNOUT:0
Recv: Cap:Z_PROBE:0
Recv: Cap:LEVELING_DATA:0
Recv: Cap:BUILD_PERCENT:0
Recv: Cap:SOFTWARE_POWER:0
Recv: Cap:TOGGLE_LIGHTS:0
Recv: Cap:CASE_LIGHT_BRIGHTNESS:0
Recv: Cap:EMERGENCY_PARSER:0
Recv: Cap:PROMPT_SUPPORT:0
Recv: Cap:SDCARD:1
Recv: Cap:AUTOREPORT_SD_STATUS:0
Recv: Cap:LONG_FILENAME:0
Recv: Cap:THERMAL_PROTECTION:1
Recv: Cap:MOTION_MODES:0
Recv: Cap:ARCS:1
Recv: Cap:BABYSTEPPING:1
Recv: Cap:CHAMBER_TEMPERATURE:0
Recv: ok
Send: M155 S2
Recv: ok

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