Problems after upgrade to latest version

What is the problem?

After updating Octoprint to the latest version due to discontinuing support for the old Python version and after exporting the model to the printer from Prusa Slicer, my bed and hotend don't heat up and the extruder motor doesn't spin, the os XYZ motors work normally. If I load the model to SD card, everything works OK.

What did you already try to solve it?

I installed clean version Octoprint to new SD card with the same result

Have you tried running in safe mode?

no

Did running in safe mode solve the problem?

no

Systeminfo Bundle

I downloaded systeminfo bundle to my PC but i don´t know how to get it to this topic...

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Octoprint 1.11.0 , OctoPi 1.1.0 , Prusa Slicer , Raspberry Pi 4B 2 GB , Ender 3 Pro

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image

Use the tool outlined in red.