Prusa Slicer timesout when connecting to Octopi on Raspberry Pi3

Get Help
1

What is the problem?

My Prusa Slicer recently updated and now it times out nearly every time I try to connect to Octopi.

What did you already try to solve it?

Verified under Prusa settings that the printer configuration is working. Tested access to Octopi on a local browser and was successful. Successfully connect to the Octopi through the Prusa local printer tab. Played with all the settings in the Octopi UI.

Have you tried running in safe mode?

No

Did running in safe mode solve the problem?

WRITE HERE

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

browser.user_agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36 Edg/131.0.0.0
connectivity.connection_check : 1.1.1.1:53
connectivity.connection_ok : false
connectivity.enabled : true
connectivity.online : false
connectivity.resolution_check : octoprint.org
connectivity.resolution_ok : false
env.hardware.cores : 4
env.hardware.freq : 1200
env.hardware.ram : 917016576
env.os.bits : 32
env.os.id : linux
env.os.platform : linux2
env.plugins.pi_support.model : Raspberry Pi 3 Model B Rev 1.2
env.plugins.pi_support.octopi_version : 0.17.0
env.plugins.pi_support.throttle_state : 0x0
env.python.pip : 19.3.1
env.python.version : 2.7.16
env.python.virtualenv : true
octoprint.safe_mode : false
octoprint.version : 1.6.1
printer.firmware : Marlin 1.1.9 (Github)
systeminfo.generator : systemapi

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

2

Hello @Eric_Mattison !

Please do so.

Please attach the systeminfo bundle to your next post.

So you tried from a different network?

3

I didn't try from a different network, same computer, same network, just a different browser. When I opened the UI from Internet Explorer, I am able to do all the functions. Then when I open in the Prusa Slicer, I can also access the UI, it tests fine, but when I try to upload a print, that's when it times out.

I didn't try safe mode, as Octopi appears be functioning just fine. I suspect that the issue is that Prusa Slicer is expecting a faster response than what the Pi is able to generate. This is an issue that has come up in the new update. I know that historically this has happened on occasion, but none of the old responses seem to apply to today.