when using PuTTy to reset the account, the password that is supposed to be 'raspberry' is not correct, why? Also, I am using the Android form of Octoprint
What did you already try to solve it?
entering raspberry
tried changing the password using the app, however no success
Have you tried running in safe mode?
IDK what that is...
Did running in safe mode solve the problem?
WRITE HERE
IDK
Systeminfo Bundle
You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
WRITE HERE
Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
If you are running on an Android device, the username and password will not be pi and raspberry. Those are ONLY on the raspberry pi boards. Go back to the documents you used to install octoprint on the android device and it will have the user/password you are supposed to use