Element 14 Pi Cam V2.1
What is the problem?
Webcam stream not loading. No LED appears on the camera but I have heard some others report their camera does not have one.
What did you already try to solve it?
Tested both the original cable and a new longer cable with the same results (and made sure the cable was plugged into the correct port with the correct orientation). Made sure the sensor connector on the camera was plugged in. Used guides to check config files even though these are not supposed to require any changes in current versions. Tested MJPG-streamer and the page loads but without a stream (and the loading circle continues indefinitely).
/var/log/webcamd.log, syslog, dmesg, ... no logs, no support)
No webcamd.log was found in the /var/log folder when searching via WinSCP.
Additional information about your setup (OctoPrint version, OctoPi version, ...)
OctoPrint v1.4.0, OctoPi v0.17.0, Raspberry Pi 3B+
I have heard it mentioned here that some of the camera modules just don't work out of the box, so I can try returning it to Micro Center but I'd just like to confirm there's no other software or even hardware troubleshooting that could be done before attempting this. The original packaging isn't in great shape and getting into Micro Center itself is a little tricky due to current events.
Any help or suggestions would be greatly appreciated.