Server offline after print homes

What is the problem?

My Ender 3 Pro is setup with Octopi running Klipper firmware. When I try to print, the printer will home and then immediately I get a message that the server is offline.

What did you already try to solve it?

I restarted Octopi using putty.

I get this message:
** Verify that the process is running: ps -ef | grep -i octoprint | grep -i python should show a python process:*

pi@octopi:~ $ ps -ef | grep -i octoprint | grep -i python
pi 1441 1 6 11:12 ? 00:00:15 /home/pi/oprint/bin/python
/home/pi/oprint/bin/octoprint --host=127.0.0.1 --port=5000

** If it isn't, the question is why. Take a look into ~/.octoprint/logs/octoprint.log, there might be an error logged in there that helps to determine what's wrong.*
** You might also want to try if you can restart the server (if no obvious error is visible): sudo service octoprint restart."*

I verified the server is running, mine says python3 instead of python.

Have you tried running in safe mode?

I did run in safe mode.

Did running in safe mode solve the problem?

The print did work in safe mode. So does that mean a plugin is the issue. If so, how to determine which one?

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)

octoprint-systeminfo-20230726140905.zip (3.3 MB)
I had to delete the haproxy.log file in order to get the file size under 4mb. Not sure if that is a problem.

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

OctoPrint version : 1.9.2
OctoPi version : 0.18.0
Klipper firmware
Windows10 and Chrome
Ender3 pro with stock control board

I had not used the printer is a while and just updated everything. It had run fine prior to that. Thanks for all the support.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.