Setup Wizard enable/disable buttons not responding, also settings not saving!

Get Help
1

What is the problem?

Did a fresh install of Octopi and when I go through the setup wizard on either my PC or Laptop, I can't complete the install because the enable/disable buttons don't work.

If I restart Octoprint (SSH in putty sudo service octoprint restart) it skips the previous setup option and goes to the next where I can't enable/disable again.

I restart again and again, selecting the options I can, until the setup wizard is complete

After "fluffing" my way through the wizard and managing to get it open in a browser (Chrome worked), I can't make any changes because the save button just spins after I click it.

Also can't upload any GCode

I can do everything as expected on my Pixel 6 from Chrome and OctoRemote

What did you already try to solve it?

Reinstall
Different pc and laptop
Different browsers

Have you tried running in safe mode?

Yes

Did running in safe mode solve the problem?

No

Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)
octoprint-systeminfo-20241015091041.zip (26.5 KB)

WRITE HERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

hardware:
| cores: 4
| freq: 1400.0
| ram: 912703488
| os:
| bits: 32
| id: linux
| platform: linux
| plugins:
| pi_support:
| model: Raspberry Pi 3 Model B Plus Rev 1.3
| octopi_camera_stack: webcamd
| octopi_version: 1.0.0
| octopiuptodate_build: 1.0.0-1.10.2-20240618085851
| octopiuptodate_build_short: 2024.06.18.085851
| throttle_check_enabled: true
| throttle_check_functional: true
| throttle_state: '0x0'
| python:
| pip: '22.3'
| version: 3.9.2
| virtualenv: /home/pi/oprint

octoprint.log (60.2 KB)

Browser: Microsoft Edge, Chrome on PC & Laptop
OctoRemote and Chrome on Google Pixel 6
Windows 11 23H2

UPDATE:
Did the full install from my phone browser without issue and have full control from my phone both using Chrome and OctoRemote.
I can also upload and print GCode from Orcaslicer on my PC, but neither of the browsers

4

Hello @Troopypants !

What procedure/tools did you use?
Have you tried with a different SD card?
Have you tried the Firefox browser?

5

Thanks @Ewald_Ikemann
Raspberry Pi Installer with Octopi
No, didn't try another card or Firefox.

Given that it works on my phone with Chrome & OctoRemote, and that I can slice, upload and print from OrcaSlicer on my PC, I'm thinking it may have something to do with my browser settings or my Antivirus/Firewall (ZoneAlarm) interacting with the browsers in a less-than-ideal way.

Going to try some stuff in the morning, including Firefox :slight_smile:

6

It's for sure my ZoneAlarm Firewall/Antivirus.

Had to uninstall (because it wouldn't just let me turn it off :roll_eyes:) and I can connect with all browsers from the PC now

Now to work out that issue!