This version of the Python environment is not supported for direct updates

What is the problem?

Havent used this printer in quite a while.
i got this message today.:
This version of the Python environment is not supported for direct updates
unfortunaly, I do not know how to proceed. I was able to get octoprint up and running by a very detailed tutorial.
is there a simplified explanation of what I need to do?
would i be better off removing the sd card and starting over with a newer version of octoprint?

What did you already try to solve it?

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Have you tried running in safe mode?

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Did running in safe mode solve the problem?

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Systeminfo Bundle

You can download this in OctoPrint's System Information dialog ... no bundle, no support!)</smallERE

Additional information about your setup

OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible

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version 1.3.12

You're so far behind at this point I'd just reflash or reinstall fresh.

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