What is the problem?
hi to all, i use octoprint with my Mk3S since a lot of time without problems, lastly i receive this error message and the print stops.
i use mk3s and palette 2s pro, but i printed a lot for a long time, the problem is of the last 3/4 days.
hi to all, i use octoprint with my Mk3S since a lot of time without problems, lastly i receive this error message and the print stops.
i use mk3s and palette 2s pro, but i printed a lot for a long time, the problem is of the last 3/4 days.
any hint?
What did you already try to solve it?
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reboot all
Have you tried running in safe mode and if so did it solve the issue?
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Complete Logs
octoprint.log, serial.log or output on terminal tab at a minimum, browser error console if UI issue ... no logs, no support! Not log excerpts, complete logs.)
2020-12-01 09:11:43,555 - octoprint.plugins.palette2 - INFO - Omega Read Thread: reading: O97 U26 D000005C3
2020-12-01 09:11:43,557 - octoprint.plugins.palette2 - INFO - 1475mm used
2020-12-01 09:11:43,559 - octoprint.plugins.palette2 - INFO - Updating UI: filamentLength
2020-12-01 09:12:38,480 - octoprint.plugins.palette2 - INFO - Omega Read Thread: reading: O97 U26 D000005E3
2020-12-01 09:12:38,491 - octoprint.plugins.palette2 - INFO - 1507mm used
2020-12-01 09:12:38,493 - octoprint.plugins.palette2 - INFO - Updating UI: filamentLength
2020-12-01 09:13:27,095 - octoprint.util.comm - INFO - Communication timeout while printing, trying to trigger response from printer.
2020-12-01 09:13:28,300 - octoprint.plugins.palette2 - INFO - Omega Read Thread: reading: O97 U26 D00000602
2020-12-01 09:13:28,301 - octoprint.plugins.palette2 - INFO - 1538mm used
2020-12-01 09:13:28,306 - octoprint.plugins.palette2 - INFO - Updating UI: filamentLength
2020-12-01 09:13:33,111 - octoprint.util.comm - INFO - Communication timeout while printing, trying to trigger response from printer.
2020-12-01 09:13:39,122 - octoprint.util.comm - INFO - Communication timeout while printing, trying to trigger response from printer.
2020-12-01 09:13:45,136 - octoprint.util.comm - INFO - Communication timeout while printing, trying to trigger response from printer.
2020-12-01 09:13:51,148 - octoprint.util.comm - INFO - Communication timeout while printing, trying to trigger response from printer.
2020-12-01 09:13:57,160 - octoprint.util.comm - INFO - No response from printer after 6 consecutive communication timeouts, considering it dead.
2020-12-01 09:13:57,212 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Offline (Error: Too many consecutive timeouts, printer still connected and alive?)"
2020-12-01 09:13:57,231 - octoprint.plugins.action_command_notification - INFO - Notifications cleared
2020-12-01 09:13:57,370 - octoprint.plugins.DisplayLayerProgress - INFO - Printing stopped. Detailed progress stopped.
2020-12-01 09:13:57,387 - octoprint.plugins.palette2 - INFO - Updating UI: actualPrintStarted
2020-12-01 09:19:31,651 - octoprint.server.heartbeat - INFO - Server heartbeat <3
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Additional information about your setup
OctoPrint version, OctoPi version, printer, firmware, browser, operating system, ... as much data as possible
browser.user_agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.67 Safari/537.36
connectivity.connection_check: 8.8.8.8:53
connectivity.connection_ok: true
connectivity.enabled: true
connectivity.online: true
connectivity.resolution_check: octoprint.org
connectivity.resolution_ok: true
env.hardware.cores: 4
env.hardware.freq: 1200
env.hardware.ram: 917020672
env.os.bits: 32
env.os.id: linux
env.os.platform: linux2
env.plugins.pi_support.model: Raspberry Pi Compute Module 3 Plus Rev 1.0
env.plugins.pi_support.throttle_state: 0x0
env.python.pip: 19.1.1
env.python.version: 2.7.13
env.python.virtualenv: true
octoprint.safe_mode: true
octoprint.version: 1.5.0
