Unable to restore uploaded backup file

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1

What is the problem?

After upgrading to OctoPrint 1.11.4; Python 3.11.2; OctoPi 1.1.0 - not able to restore to an uploaded backup file.

What did you already try to solve it?

Attempted "Backup & Restore" option.

Stays on "Uploading backup, this can take a while. Please wait..." message with no progress or update.

Have you tried running in safe mode?

Yes, not successful

Did running in safe mode solve the problem?

No.

Systeminfo Bundle

octoprint-systeminfo-20251111000654.zip (272.2 KB)

Additional information about your setup

OctoPrint 1.11.4; Python 3.11.2; OctoPi* 1.1.0, Chrome, Windows 11

2

How big is your backup file? You might want to try removing timelapses or gcode files from within the file to make it smaller.

1 Like
3

Backup file is 1.25GB. I don't believe I had any timelapse file. How can I check and/or remove to make file smaller?

4

Yeah, the restore from Web UI is limited to less than 1gb. It's a zip file, so you just open it and delete stuff to make it smaller. If you have a lot of thumbnails it could be taking up a bunch of room. You could remove those and recreate from scanning the gcode files.