Update 1.9.0 got stuck while starting the update

What is the problem?

I hit update in the Octoprint browser to update to 1.9.0, but then the only thing it showed was that Octoprint is currently not running. After doing the check that the prompt says, it doesn't show anything. After getting the log files, I saw that the last thing it said was
2023-05-28 00:25:38,701 - octoprint.plugins.softwareupdate - INFO - Starting update of octoprint to 1.9.0...
Nothing after that message, so I assume that the Pi got stuck on updating to 1.9.0.

What did you already try to solve it?

Nothing, I don't know how to finish the update.

Have you tried running in safe mode?

No, how do I do that?

Systeminfo Bundle

I can't access this right now, I think.

WRITE HERE

Additional information about your setup

It is just OctoPrint with a few small plugins, running on a Raspberry Pi Zero 2 W to control a Ender 3 V2 running stock firmware.

The log I have:
2023-05-27 20:03:01,745 - octoprint.plugins.DisplayLayerProgress - INFO - Printi ng started. Detailed progress started.{'name': 'CE3_Reageerbuisjes (11).gcode', 'path': 'CE3_Reageerbuisjes (11).gcode', 'origin': 'local', 'size': 226953, 'own er': 'robscorpius', 'user': 'robscorpius'}
2023-05-27 20:03:01,756 - octoprint.plugins.excluderegion - INFO - Printing star ted
2023-05-27 20:03:02,191 - octoprint.plugins.tracking - INFO - Sent tracking even t print_started, payload: {'origin': 'local', 'file': '345f8f89d38906b4f53fb9ae4 e43a52bb3f80de8'}
2023-05-27 20:16:25,236 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 20:16:25,744 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 29715, 'printer_state': 'PRINTING'}
2023-05-27 20:22:13,591 - octoprint.util.comm - INFO - Finished in 1152.122 s.
2023-05-27 20:22:13,592 - octoprint.util.comm - INFO - Changing monitoring state from "Printing" to "Finishing"
2023-05-27 20:22:13,624 - octoprint.printer.standard.job - INFO - Print job done - origin: local, path: CE3_Reageerbuisjes (11).gcode, owner: robscorpius
2023-05-27 20:22:13,808 - octoprint.plugins.DisplayLayerProgress - INFO - Printi ng stopped. Detailed progress stopped.
2023-05-27 20:22:13,872 - octoprint.plugins.excluderegion - INFO - Printing stop ped: event=PrintDone
2023-05-27 20:22:13,884 - octoprint.util.comm - INFO - Changing monitoring state from "Finishing" to "Operational"
2023-05-27 20:22:14,125 - octoprint.plugins.tracking - INFO - Sent tracking even t print_done, payload: {'origin': 'local', 'file': '345f8f89d38906b4f53fb9ae4e43 a52bb3f80de8', 'elapsed': 1152}
2023-05-27 20:31:25,238 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 20:31:25,901 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 30615, 'printer_state': 'OPERATIONAL'}
2023-05-27 20:46:25,239 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 20:46:25,759 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 31515, 'printer_state': 'OPERATIONAL'}
2023-05-27 21:01:25,240 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 21:01:25,774 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 32415, 'printer_state': 'OPERATIONAL'}
2023-05-27 21:16:25,242 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 21:16:25,752 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 33315, 'printer_state': 'OPERATIONAL'}
2023-05-27 21:31:25,243 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 21:31:25,810 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 34215, 'printer_state': 'OPERATIONAL'}
2023-05-27 21:46:25,245 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 21:46:25,902 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 35115, 'printer_state': 'OPERATIONAL'}
2023-05-27 22:01:25,246 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 22:01:25,834 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 36015, 'printer_state': 'OPERATIONAL'}
2023-05-27 22:16:25,247 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 22:16:25,817 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 36915, 'printer_state': 'OPERATIONAL'}
2023-05-27 22:31:25,249 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 22:31:25,846 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 37815, 'printer_state': 'OPERATIONAL'}
2023-05-27 22:46:25,250 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 22:46:25,861 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 38715, 'printer_state': 'OPERATIONAL'}
2023-05-27 23:01:25,252 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 23:01:25,869 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 39615, 'printer_state': 'OPERATIONAL'}
2023-05-27 23:16:25,253 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 23:16:25,873 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 40515, 'printer_state': 'OPERATIONAL'}
2023-05-27 23:31:25,254 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 23:31:25,869 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 41415, 'printer_state': 'OPERATIONAL'}
2023-05-27 23:46:25,256 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-27 23:46:25,899 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 42315, 'printer_state': 'OPERATIONAL'}
2023-05-28 00:01:25,257 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-28 00:01:25,882 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 43215, 'printer_state': 'OPERATIONAL'}
2023-05-28 00:16:25,259 - octoprint.server.heartbeat - INFO - Server heartbeat < 3
2023-05-28 00:16:25,926 - octoprint.plugins.tracking - INFO - Sent tracking even t ping, payload: {'octoprint_uptime': 44115, 'printer_state': 'OPERATIONAL'}
2023-05-28 00:25:38,303 - octoprint.plugins.softwareupdate - INFO - Fetching che ck overlays from https://plugins.octoprint.org/update_check_overlay.json
2023-05-28 00:25:38,701 - octoprint.plugins.softwareupdate - INFO - Starting upd ate of octoprint to 1.9.0...

I infer that OctoPrint no longer starts up if you can't get to the systeminfo/safe mode stuff?

Re-read the post, you did say it's not running. You may try a manual reinstall of the update if it failed partway through:

1 Like

Thank you very much, you saved the day!! Thank you for your fast respons :smiley:

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